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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.4
342 Reviews

342 Reviews of Lehman Buick GMC - Service Center

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April 11, 2024

The waiting area sucks, small and no free coffee and always freezing cold long sleeve clothing needed More

by ANTHONY_D_GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Llerandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lehman Buick GMC responded

Anthony, I'm sorry to learn that our waiting area didn't meet your expectations. We aim for comfort and convenience for all of our guests, so we appreciate this feedback. If you'd like to discuss any improvements or other concerns further, please don't hesitate to reach out directly. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

April 10, 2024

Dealership was unable to fix the problem with the car this time due to manufacturing parts, so on that visit I lost $338.00. To be told the car couldn’t be repaired and had to pay $338.00 for diagnosis c More

by bigjohncoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Lehman Buick GMC responded

I'm sorry to learn about your recent experience with us. We understand the frustration of paying for a diagnosis without being able to proceed with repairs due to part availability. This is not how we want our customers' experiences to go, and I'd like an opportunity discuss this further and see what can be done. Please reach out at your earliest convenience so we can address this issue together. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

Apr 13, 2024 -

bigjohncoke responded

I am responding to the email that I received about my service from the dealership on repairs that was needed for my car I hope it’s something that can be done with anyone in the future to have the same problem. I had about the diagnostic done and couldn’t repair. It seems to me if you couldn’t repaired the car, Diagnostic should have been for less than what it cost, I was going to have it repaired.

April 10, 2024

Great communication, willing to go the extra mile for the customer. Fixed my car in less than three days when others said it would take 3 weeks! More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Sandino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lehman Buick GMC responded

Luke, we're glad to have exceeded your expectations at Buick GMC of North Miami! It's great that our team was able to get your car fixed quickly. Thanks for the review and happy driving! We hope to see you again soon!

April 06, 2024

Ms.Doreen is very knowledgeable & approachable. You don’t find it at many business these days. The other two guys were also helpful because when I first arrived she was w/another client & they did get the mi More

by DEVA3261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Lehman Buick GMC responded

We're so glad to know that Doreen and the rest of our team at Buick GMC of North Miami were able to provide you with such a positive experience! We appreciate your kind words about their knowledge and approachability. Thanks for choosing us, we look forward to serving you again in the future!

April 04, 2024

Service department great bunch. Very helpful and thoughtful. Couldn't be happier with you team More

by TOTALKNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Lehman Buick GMC responded

What a compliment! It's rewarding to know our service team at Buick GMC of North Miami left such a great impression during your visit. Thank you for choosing us for your maintenance needs! See you next time.

April 03, 2024

Everything was nicely done. The car got the maintenance due on short time and nothing wrong was detected after the maintenance. Everyone was nice as always and the time spent in More

by carlosmiriam
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Apr 03, 2024 -

Lehman Buick GMC responded

We're glad to know your visit at Buick GMC of North Miami was a positive one, Carlos. We strive for efficient service and comfortable surroundings for our customers. Thanks so much! Travel safe and come see us again whenever we can next be of service.

March 28, 2024

I was well treated. Alejandro Castillo is genuinely concerned about my safety on the road. This pleased me. More

by Reikitherapynow.4u00
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Castillo
Mar 28, 2024 -

Lehman Buick GMC responded

We're glad to know you felt well-treated and that Alejandro was attentive to your road-safety concerns. Thanks for choosing Buick GMC of North Miami! Travel safe and come see us again whenever we can next be of service.

March 28, 2024

I was well treated. Mr. Alejandro Castillo was attentive to my needs, he expressed his professional knowledge appropriately, and is genuinely concerned about my safety More

by Reikitherapynow.4u00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
Mar 28, 2024 -

Lehman Buick GMC responded

We're glad to know that Alejandro was able to provide you with the excellent experience we strive for at Buick GMC of North Miami. Your satisfaction and well-being on the road are our top priorities! Thanks for your review. Come back and see us again whenever we can be of assistance along the way.

March 23, 2024

They were very efficient and I didn't wait that long Doreen check to make sure that your parts department had the item that I came in for before she wrote my ticket up. She was very pleasant and profess More

by eplkb
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Mar 25, 2024 -

Lehman Buick GMC responded

We're glad to know that our team at Buick GMC of North Miami was efficient and professional during your visit. Thanks for the positive feedback, we appreciate it! Let us know if we can assist with anything else down the road!

March 16, 2024

The best personal ever and good service Sales man yulius and mecanic ODEL all good More

by THERMASS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Odele Ferre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lehman Buick GMC responded

Thank you for taking the time to share your experience with us! We're glad to know you enjoyed working with our service team. We appreciate you choosing Buick GMC of North Miami for your maintenance needs! Here's to more smooth driving and easy maintenance visits with us.