Hyundai of North Miami

The experience at Hyundai of North Miami was amazing. I was greeted very warmly since I put in the request to view the car. I did not feel like if I was in most dealerships where they only care about mak I was greeted very warmly since I put in the request to view the car. I did not feel like if I was in most dealerships where they only care about making a car sale. I was treated like an actual person. I am grateful for the people that helped me get the car that I now have. More

Friendly staff and clean waiting area. Prices are a bit overkill but their work is great. Prices are a bit overkill but their work is great. More

I went into the store in late April with an auto advisor from my bank. I was preapproved for the selected vehicle. Hector S. was a great and thorough sales rep, even in helping me resolve issues after purch from my bank. I was preapproved for the selected vehicle. Hector S. was a great and thorough sales rep, even in helping me resolve issues after purchase. I was contacted a week ago by Hector Mota, the general manager who was very rude and distasteful. He lead by accusing me of not making payments and having a “word of mouth “ deal due to their lack of documentation. Him and a colleague expressed the representative who handled my transaction no longer works there and they have NO DOCUMENTATION of attempts to contact me or my bank for payment. He threatened to repossess my car multiple times and was reluctant to answer my questions or give me clarity on this issue. He instead demanded that I act as the liaison to get them paid. He said “ I’m stopping this right now. I get you want to ask all the questions, but your focus needs to be helping us get paid because I could’ve been put out a repo on your car”. This was unsettling to me as he doesn’t seem like a man of good character or integrity and he has access to my ssn , address, banking info, etc. He didn’t speak to me with respect and disregarded my concern that I had made my first payment with the bank a few days prior and have been trying get in contact with someone about my expired dealer tag. It seems that the ex employee was negligent in filing my paperwork being that he accused me of a “word of mouth deal” and didn’t have a record of means they contacted the bank nor me directly. My bank was able to reach out and guide him through the process to rectify this issue, they indeed did not list the bank as the lien holder to be issued payment. The bank was able to provide dates and methods of contact for them reaching out on my behalf since April with no resolve from the dealership. As of yesterday, I did not receive a call to ensure the situation was resolved nor apologize for the disrespect and mistreatment. I called in myself for Hector Mota to hang up in face. Thankfully I was able to get in contact with Hector S who ensured me he was able to resolve it and took the initiative to hear my concerns and work on getting a new dealer tag, which has been expired for a month. As a customer, I wish I would have vetted this place a bit more and shopped around to ensure I was purchasing from a place who tests their customers with respect and understanding, especially with it being a expensive depreciating asset like a 20k vehicle with a 6year contract. More

I always had good results when I go to service my car. And the wait was not long. except this time that I was there for three hours. But basically the service is good and pretty fast. And the wait was not long. except this time that I was there for three hours. But basically the service is good and pretty fast. More

Great service experience, Jose and Dawn were amazing , they took great care of my Wife's car for Us, thank you they took great care of my Wife's car for Us, thank you More

Very straight forward, no stress and very quick with the services. They get the job done in a timely manner and make sure you are aware of what is going on at all times. Cris is my go to guy and he always m services. They get the job done in a timely manner and make sure you are aware of what is going on at all times. Cris is my go to guy and he always makes sure my car is 100% at all times. More

Really easy to work with Hyundai of North Miami, speciallly Kevin. He is very friendly, respectful and happy to help. Always leave happy with service provided! speciallly Kevin. He is very friendly, respectful and happy to help. Always leave happy with service provided! More

Excelente atencion y servicio. Muy amables y eficientes. El vendedor Pedro De La Cruz, Excelente Muy amables y eficientes. El vendedor Pedro De La Cruz, Excelente More

Frank DeArmas was a great sales advisor. He was straight up with me and did a great job! Very happy with how he worked with me. He was straight up with me and did a great job! Very happy with how he worked with me. More

Our sales advisor, Frank DeArmas was great! Did an amazing job! Would highly recommend him for anyone wanting to get a new car (lease/finance) from this dealership. Did an amazing job! Would highly recommend him for anyone wanting to get a new car (lease/finance) from this dealership. More