
Leif Johnson Ford Inc.
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Tom Almaraz is a very effective salesman. He very smoothly guided us through the many options available in both the Ford Escape and the Explorer. He understood our excellent history with Explorers s smoothly guided us through the many options available in both the Ford Escape and the Explorer. He understood our excellent history with Explorers since 1996 and was able to find the right vehicel for us. And after we finished all the paperwork he made sure we understood how to use the many new technology features in our new vehicle. Thanks, Tom. More
The staff at Leif Johnson Ford is nice, Knowledgeable, and helpful. Thank you. Thanks to Tom Bobb for helping me get the truck I wanted. and helpful. Thank you. Thanks to Tom Bobb for helping me get the truck I wanted. More
Dealership is dirty and outdated, hard to get to and from and offers no real amenities. Try cleaning your windows and the frames sometime. I paid what I would for a luxury car from the dealer and did not rec and offers no real amenities. Try cleaning your windows and the frames sometime. I paid what I would for a luxury car from the dealer and did not receive anything close to the level of service. Salespeople provided little to no useful information and the advice/info I got was often wrong or just not in my best interest. More
Easy in and easy out no hassle service. Traveled from over four hours away with 5 kids Sayed Mousavi our sales rep had everything ready to go! Love our Expedition el! over four hours away with 5 kids Sayed Mousavi our sales rep had everything ready to go! Love our Expedition el! More
I would NOT trust the Service Department.My ford fusion I would NOT trust the Service Department. My ford fusion was having AC issues. The AC would stop blowing cold air when the car was still but work f I would NOT trust the Service Department. My ford fusion was having AC issues. The AC would stop blowing cold air when the car was still but work fine when it was moving. I brought in my car and my advisor Jamie took in my car. They took in my car for a diagnostic, and after a week concluded that the whole electrical junction box needed to be replaced, a ~$900 dollar fix (parts & labor). This fix made no sense to me since the AC did work just not when moving, and so I asked Jamie to explain to me how this was the proper fix, he couldn't give me a good reason so he brought me to another guy who also couldn't give me a good reason or explanation. They said "I trust my tech, if they said it's that I have to go with that." OK - fine, I'm not a mechanic so I trusted them. Before I paid I asked Jamie what would happen if changing the junction box didn't fix it. He replied stating that I could bring it in for another diagnosis for no charge. Fair enough I suppose and agreed to pay for the fix. Big mistake. 3 days later I'm having the same issues occur. What testing did they even do? I couldn't believe it, and brought it back. They took it in and held on to it for another week, and concluded that it might need a coolant flush or it might be the ambient temperature sensor. They recommended fixing both, for another total of ~$800 dollars. I was NOT going to pay again for something they seemed to not give a good answer to. So I did what I should have done from the start and googled a fix, and found that it might be the ambient temperature sensor, a part that costs $8 dollars on Amazon and can literally be done in less than 10 mins, without even opening up the hood or doing anything (youtube it, it's stupid simple). So I ordered the part and changed it myself and it worked perfectly. I've had my car for 2 weeks now and no issues. I will never bring my car here ever again. I went back and spoke to Jamie and told him exactly what I'm writing in this review and he didn't seem like he cared, these people believe their always right and don't care that they completely take advantage of people. They should feel bad. What they do is WRONG. More
Absolutely incredible service, professionalism and knowledge from Tim Jacobs, a Ford Product Specialist and F-150 expert. He made the entire experience memorable.The Best! knowledge from Tim Jacobs, a Ford Product Specialist and F-150 expert. He made the entire experience memorable.The Best! More
Si me ayudaron muy bien exelente servicio se los recomiendo volvere de nuevo a comprar mi sigiente veiculo porque me senti muy satisfecho bue precio y interes recomiendo volvere de nuevo a comprar mi sigiente veiculo porque me senti muy satisfecho bue precio y interes More
Meliss Martin is the fleet salesperson that sold me my vehicle. She is outstanding! I WILL send others looking for a fleet vehicle to her. 10 rating. vehicle. She is outstanding! I WILL send others looking for a fleet vehicle to her. 10 rating. More
Aaron and Rahim were both very accommodating. I loved getting to handle majority of my trade in over the phone! Once I got there to finalize the paperwork it all went as quickly as it could. Overall, ver getting to handle majority of my trade in over the phone! Once I got there to finalize the paperwork it all went as quickly as it could. Overall, very satisfied! More