I would stay from this place of you are looking for a good used truck, or even a new truck. First, I found a truck I wanted to look at online in their inventory, when I emailed about the truck the salesman, who I later found out was the used car managers son, called to inform me the truck had been bought. While I was listening to his voicemail a different salesman called to inform me he had located the truck on the lot and was sitting in it while we were speaking. That should have been my first warning but things happen.a couple days later I drove over an hour and a half to test drive the vehicle, it was in good shape from all outward appearances and was still under factory warranty. While driving I noticed the back up camera wasn’t working so when we went to the desk I made that known to the assistant manager of used car sales, at least that’s what I was told he was. His response initially was that it would be taken care of, that soon changed to “well, the truck is still under factory warranty so if you take it to them they will take care of it for you”, his words. That should have been the second red flag. At this point I’m tired of looking at trucks so I just let them appraise my trade in. In my conversations with the salesman I had told him I had a written appraisal from a different dealer and I was assured they would beat or match it, no problem there. Their appraisal was 2500 below what I had in writing from the other dealer. At this point I asked for my keys back, the salesman( a different one that the first I had spoken with) was visibly shocked that I was not going to play his games, in fact his response was “why?, that was only the first one”. He informed me the appraiser still had my keys and he would have to go get them. I specifically said to bring me my keys and nothing else, I didn’t want to speak to a manager or anyone else, just bring me my keys. The appraisal manager, at least that what he introduced himself to me as, decided to come out and show me a piece of paper he printed out showing where he got his numbers from. This piece of paper had no official markings or logos from any auctions, firms, or businesses on it, it was literally a piece of paper he typed up and printed out and tried to pass off. After retieiving my keys from him I was headed out the door and ran into the first “manager” I had encountered, he was perplexed as to why I was leaving without buying the truck that they were refusing to fix before being sold. Of this is the kind of service they are giving I will take my business elsewhere, there were plenty of other dealerships willing to take the 40k I had to spend on a truck without making me feel like a I wasn’t worth their time.