Leif Johnson Ford Inc.

Very good customer service and speedy response. I have been coming to Leif Johnson For for all services since I purchased my F-150 here more than 3 years ago. been coming to Leif Johnson For for all services since I purchased my F-150 here more than 3 years ago. More

Had a strange and annoying issue with my used car purchase almost immediately upon driving off the lot. The hazards intermittently turn on at complete random and the button won’t engage to turn them purchase almost immediately upon driving off the lot. The hazards intermittently turn on at complete random and the button won’t engage to turn them off. I contacted Karim, my sales person. He said he didn’t know what it could be and to let him know if it persisted. Then he asked me to send him pictures of the front and back of the key tag that he left attached to the key, which I did. The next day the problem was still there. I once again contacted my sales agent Karim via text and asked him how the problem could have cropped up only after the test drive and make ready. This time, I got no response for two days. It feels like a slap in the face - we were easy customers that got him a decent commission on a rainy day when NO ONE else was there buying cars and, even though we reported the problem less than 30 minutes after driving it off the lot, Karim seems to be avoiding me and unable to return my calls or messages. I finally had to contact the manager at the dealership to get an appointment to (hopefully) get this problem resolved. More

The service department at LJF is outstanding! Always professional and courteous. They're always there for me when I need service and they provide excellent quality workmanship. I highly recommend LJF! professional and courteous. They're always there for me when I need service and they provide excellent quality workmanship. I highly recommend LJF! More

Rahim provided an easy, seamless experience! He delivered my new car out to my home and made the car buying process painless. Highly recommend and would use again! my new car out to my home and made the car buying process painless. Highly recommend and would use again! More

We are customers for 12 yrs and the treatment we get is super. Mr. Carrion has given the same excellent service every time we come in . this is our fourth vehicle we purchased 2021 Mustang Mach E . So super. Mr. Carrion has given the same excellent service every time we come in . this is our fourth vehicle we purchased 2021 Mustang Mach E . So thank you again Riata Ford More

Rahim and Shannon were awesome!!! Great experience from both of them and excellent customer service. Price on vehicle could have been better. Wasn’t much of a deal. But they went out of their way to get th both of them and excellent customer service. Price on vehicle could have been better. Wasn’t much of a deal. But they went out of their way to get the vehicle I wanted. More

Megan is always extremely attentive and helpful. All the staff is very friendly and they come out to meet you when you pull up. I highly recommend anybody who needs work done talk with her. staff is very friendly and they come out to meet you when you pull up. I highly recommend anybody who needs work done talk with her. More

Great experience working with Yoany, he was patient while I test drove several vehicles and knowledgeable about the features and pricing of each. I would recommend I test drove several vehicles and knowledgeable about the features and pricing of each. I would recommend More

After setting up an appointment and waiting for 2 hours I had to go ask how much longer the service was going to take. No one came to let me know anything. Then was told maybe 30 more minutes or so after had to go ask how much longer the service was going to take. No one came to let me know anything. Then was told maybe 30 more minutes or so after a few minutes from when I went to ask he came back tp tell me it would be 3-4 hours more. He went back to ask if they could give us a ride somewhere and the person doing the shuttle had already left for the day. They were waiting on an oil filter? I suggested that someone in that department go pick it up as at this point had already waited 3 hours? He then went to ask someone again and came back to say that there would be someone to go pick it up after all and as soon as they got back they would get me going. When I went to pay I asked if I would be compensated and he said no. I asked to speak to a manager which told me no at first because I didn't have an appointment which in fact I did. Never in all the years I have taken my vehicles there had I experienced anything like this. More

Excellent customer service! It was a pleasure to work with the sales and finance team. No hassle purchase! Buying from LJ is like going to Chick-Fil-A; everything is always a pleasure. with the sales and finance team. No hassle purchase! Buying from LJ is like going to Chick-Fil-A; everything is always a pleasure. More