Leif Johnson Ford Inc.

Initial diagnosis incomplete. Car returned toLJ,w/in one hour . Little response to inquiries . Dealer called wrong Phone # when car ready,5 day delay in getting car back . Two weeks wasted asking Ford to co hour . Little response to inquiries . Dealer called wrong Phone # when car ready,5 day delay in getting car back . Two weeks wasted asking Ford to cover expense . More

Friendly service. Great staff. These folks care about you and your vehicle. I would recommend them to all my family and friends for any of their service needs. and your vehicle. I would recommend them to all my family and friends for any of their service needs. More

The people where very nice. I would come back to them again. They fix the problem. The price was right. Thank you everybody very much. again. They fix the problem. The price was right. Thank you everybody very much. More

Quick service - in and out! Service took about an hour or shorter. Normally at dealerships it takes for ever Lief Johnson Ford was quick and efficient shorter. Normally at dealerships it takes for ever Lief Johnson Ford was quick and efficient More

Awesome service, always! Friendly staff, attentive and they keep you informed every step of the way. I would recommend anyone who owns a Ford to have their vehicle serviced here! they keep you informed every step of the way. I would recommend anyone who owns a Ford to have their vehicle serviced here! More

I've bought two vehicles in the past from Leif Johnson. The first was at Riata of Elgin, Tx and the second was purchased at Truck City in Buda. I was not happy with the low level of interest shown to my w The first was at Riata of Elgin, Tx and the second was purchased at Truck City in Buda. I was not happy with the low level of interest shown to my wife and I when we attempted to make a purchase at Leif Johnson in Austin. I just bought my first Ford pick-up and was requiring service but again, I almost drove AWAY FOR THE LACK OF INTEREST SHOWN BY THE SERVICE WRITERS IN THE OUTSIDE OFFICE, where I was directed. While telling the young lady in the main office, by phone, my reason for wanting to cancel my appointment, she apologized, asked me to come back and then she connected me with "ULTIMATE FRIENDLY AND PROFESSIONAL MEGAN CHRISTENSEN!" Wow! What a difference she made in my experiences at Leif Johnson Ford. She advised me of the process for my repairs and the time-line expectations. She also put me into a rental and kept me abreast of each step by step repair time lines. I also have a defective drivers side mirror that needs to be replaced and through the assistance of Yeshica, in Ford's Warranty Division and Jeff, Service Mgr. at LJ, this will be repaired hopefully by the end of May due to parts availability for 2021 vehicles. Btw, Yeashica in the Warranty Division was Phenomenal! She must have called me at least ten times as well to inform me of what was taking place with the repair of my mirror: so impressed with her friendliness, knowledge and tenacity to take care of me. Thanks everyone! More

A special Thank you to Jaime for all the updates/status on my car. Jaime thank you for the EXCELLANT customer service. My experience with Leif Johnson Ford was easy thank you very much. on my car. Jaime thank you for the EXCELLANT customer service. My experience with Leif Johnson Ford was easy thank you very much. More

Service agents were very pleasant to deal with. They understood my service needs offered advice all at the same time not over selling it being pushy. understood my service needs offered advice all at the same time not over selling it being pushy. More

Fast and very courteous service! I will come back again! I’ve been having my Ford serviced here since I bought it in 2013, Thanks! I’ve been having my Ford serviced here since I bought it in 2013, Thanks! More

Wonderful, personal, service. Couldn't be better. The service department performs the work I ask for without any pressure whatever to add to the bill. service department performs the work I ask for without any pressure whatever to add to the bill. More