
Leif Johnson Ford Inc.
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,359 reviews
Leif Johnson worked with me to unwind my deal and put me in a different car. Appreciated their flexibility - they didn't have to do that. in a different car. Appreciated their flexibility - they didn't have to do that. More
It was a great transaction and will definitely buy from Leif Johnson Ford again. The customer service was top notch and they even delivered my car to the airport for me to pick up Leif Johnson Ford again. The customer service was top notch and they even delivered my car to the airport for me to pick up More
Pleasant, professional people. Weren't pushy or high pressure. Good options for vehicle choice. Relaxed atmosphere. Employees not involved with the actual sale were helpful and went out of their way to pressure. Good options for vehicle choice. Relaxed atmosphere. Employees not involved with the actual sale were helpful and went out of their way to make me feel important. More
I am Always pleased with the service here. Easy to schedule, quick service. In and out same day. Even had a ride set to get me to work on a Saturday morning schedule, quick service. In and out same day. Even had a ride set to get me to work on a Saturday morning More
A great experience as always with the staff at Leif Johnston Ford. It's small town experience in a big city. Leo light is hands down a very professional man. Highly recommend him Johnston Ford. It's small town experience in a big city. Leo light is hands down a very professional man. Highly recommend him More
I came in for the sixth or seventh oil change in my Taurus's lifetime, and had the work completed at no charge on my Premium Maintenance Contract, within a reasonable amount of time. Taurus's lifetime, and had the work completed at no charge on my Premium Maintenance Contract, within a reasonable amount of time. More
DONT BUT USED @ LEIF JOHNSONUsed sales management was DONT BUT USED @ LEIF JOHNSON Used sales management was rude and tried to bully through a deal. Used the same old tactics of "we have been doing this DONT BUT USED @ LEIF JOHNSON Used sales management was rude and tried to bully through a deal. Used the same old tactics of "we have been doing this for 20 years" instead of actually listening and looking into my personal situation and question regarding titling taking months. I spent over $100K on a car and the sales manager couldn't even be bothered to actually pull up my account to realize what he was spewing was completely inaccurate. More
Friendly service. Good communication overall. Some uncertainty on how to fix/address the problem. Just took awhile to diagnose my underlying problem and fix it. uncertainty on how to fix/address the problem. Just took awhile to diagnose my underlying problem and fix it. More
Kept my truck for a week, didn't resolve the issues, took 4 days for them to start work. Absolute worst service department I have ever experienced. This has happened before so prior to my appointment, I ca 4 days for them to start work. Absolute worst service department I have ever experienced. This has happened before so prior to my appointment, I called and emailed the service department to ensure that things wouldn't slip through the cracks. I had 3 recalls and 2 service issues to address. Brought the truck in on a Wednesday, had a chat with my service rep and was under the impression they were working on it. Called on the following Monday to pick up my truck and they had not worked on it at all. Escalated the issue and they did some of the work and I got the truck back on Tuesday, 6 days after I had dropped it off. Even after all that time, one of the service issues never got addressed. ABSOLUTELY AWFUL. More