Leif Johnson Ford Inc.

The service advisor communicated where they were in the service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic More

I always get good customer service from Leif Johnson. I have trusted and patronized them for years in both purchases and service. All staff are friendly and helpful and easy to work with. have trusted and patronized them for years in both purchases and service. All staff are friendly and helpful and easy to work with. More

Won’t use this dealer again or buy another truck from Leif Johnson Ford. I fixed what I took it in for buy searching the webb and following instructions from a Ford service bulletin. Why your mechanic Leif Johnson Ford. I fixed what I took it in for buy searching the webb and following instructions from a Ford service bulletin. Why your mechanics weren’t able to do that is beyond me. My vehicle was there just shy of two weeks I ended up getting a new battery and $6000 worth of hail damage. More

Results were good, but communication from the Service Rep was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call h was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call him, and sometimes he was not available. More

The service at Ford was quick and all of my charges and any of my suggested car maintenance were explained to me in detail! All of the employees were very friendly. any of my suggested car maintenance were explained to me in detail! All of the employees were very friendly. More

Great experience with my service rep. Work was done on time and communication was clear and complete. No surprises! I was given alternatives for the brake work and associated costs and am very happy with time and communication was clear and complete. No surprises! I was given alternatives for the brake work and associated costs and am very happy with the results. More

Otay was very helpful and went out of his way to call and give me updates on the car and when I could get it back. give me updates on the car and when I could get it back. More

I have been to Lief Johnson in the past and my experience was OK. This was my first experience where I actually felt welcomed instead of just another account. was OK. This was my first experience where I actually felt welcomed instead of just another account. More

Quick turn around and OK price.Did not get a good Quick turn around and OK price. Did not get a good cleanup on the vehicle. The computer update has made the presets of seats and mirrors go wacky. Quick turn around and OK price. Did not get a good cleanup on the vehicle. The computer update has made the presets of seats and mirrors go wacky. Maybe I should not have brought it in. Too early and maybe COVID issues. I’ll give y’all about her try after anouther 20k miles. More

Took it in for “shudder” during acceleration in AWD. Rattle in sunroof. Promised out in 6 days. Had to get it before finished. Was told they’d “cut and capped some vacuum line to fix shudder. Didn’t und Rattle in sunroof. Promised out in 6 days. Had to get it before finished. Was told they’d “cut and capped some vacuum line to fix shudder. Didn’t understand logic of cutting something that was originally equipment. IT DIDNT FIX IT. sunroof was apparently a recall. They said they’d let me know when parts are in. Been 3 weeks. This service dept is the worst I’ve ever dealt with. (I LOVE THE DESLERSHIP) More