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Leif Johnson Ford Inc.

Austin, TX

4.8
2,383 Reviews
Leif Johnson Ford's address is 501 E. Koenig Lane, Austin, TX 78751. Drivers coming south from Round Rock can take I-35 South and exit Rundberg Lane to merge onto I-35 Frontage Road. Make a right at E. Rundberg Lane, a left at N. Lamar Blvd., and another left at W. Koenig Lane. After about a mile you'll see our dealership. Customers from the Manor area can take Old US-20 West toward Lexington St. Make a left at US-290 West and continue onto E. Koenig Lane until you see the dealership. Our customers from Austin can take I-35 North and exit Airport Blvd. Make a left at Airport Blvd, a left at E. 51st St, and a right at Ave F. Turn right at E. Koenig Lane and the dealership will be down the street. We look forward to seeing you soon!
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501 E Koenig Lane

Austin, TX

78751

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Showing 2,383 reviews

April 09, 2021

The service advisor communicated where they were in the service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic More

by FOURASMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

I always get good customer service from Leif Johnson. I have trusted and patronized them for years in both purchases and service. All staff are friendly and helpful and easy to work with. More

by LJOYREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Won’t use this dealer again or buy another truck from Leif Johnson Ford. I fixed what I took it in for buy searching the webb and following instructions from a Ford service bulletin. Why your mechanic More

by SMWORLEY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Results were good, but communication from the Service Rep was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call h More

by ADMARTINEZ62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deion Williams
April 08, 2021

The service at Ford was quick and all of my charges and any of my suggested car maintenance were explained to me in detail! All of the employees were very friendly. More

by KELYNPERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Great experience with my service rep. Work was done on time and communication was clear and complete. No surprises! I was given alternatives for the brake work and associated costs and am very happy with More

by CKERANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Otay was very helpful and went out of his way to call and give me updates on the car and when I could get it back. More

by GORMLEYMARK_2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otay
April 08, 2021

I have been to Lief Johnson in the past and my experience was OK. This was my first experience where I actually felt welcomed instead of just another account. More

by ZACHARYBERRY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
April 08, 2021

Quick turn around and OK price.Did not get a good Quick turn around and OK price. Did not get a good cleanup on the vehicle. The computer update has made the presets of seats and mirrors go wacky. More

by RICK@EDSON.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never met or talked with her
April 08, 2021

Took it in for “shudder” during acceleration in AWD. Rattle in sunroof. Promised out in 6 days. Had to get it before finished. Was told they’d “cut and capped some vacuum line to fix shudder. Didn’t und More

by MIKE@DKMARIAS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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