Leif Johnson Ford Inc.

I appreciate Jeff helping to resolve an issue with my prior service experience. He made sure I was able to get an IWE issue resolved while still under warranty. prior service experience. He made sure I was able to get an IWE issue resolved while still under warranty. More

Salesman Fareed was fairly knowledgeable and definitely has a positive attitude. He was extremely courteous and professional. Leif Johnson needs to supply him and possibly all the salesman new chairs to has a positive attitude. He was extremely courteous and professional. Leif Johnson needs to supply him and possibly all the salesman new chairs to sit in. I definitely noticed the trashy chair he is furnished which is a reflection on the dealership. Brian in finance/paperwork Dept was professional& efficient. More

Excellent service and sales department for a new truck that I order from Leo Light that was hail damaged before we were able to close the deal and a new re-ordered immediately that I order from Leo Light that was hail damaged before we were able to close the deal and a new re-ordered immediately More

Scheduled a recall/repair fir my vehicle when you didn’t have stock of the parts required for the service. Leaving me without my vehicle for a full day and nothing being done. Now I’ll need to spend my time have stock of the parts required for the service. Leaving me without my vehicle for a full day and nothing being done. Now I’ll need to spend my time to reschedule a second appointment fir something that should have been completely with one visit. VERY POOR CUSTOMER EXPERIENCE More

had a very bad experience with the service department. brought in my truck and was waiting for it. after 4 hours they had not touched my truck. Tried to tell me that the map update was the issue. brought in my truck and was waiting for it. after 4 hours they had not touched my truck. Tried to tell me that the map update was the issue. More

I had a great experience on my last visit. The price for the work turned out to be exactly as was quoted. The work was done exactly on time. Seems like the service department is well managed and a real as the work turned out to be exactly as was quoted. The work was done exactly on time. Seems like the service department is well managed and a real asset for the dealership. More

Excellent service through the years. But I still like the old banner that used hang in the service area, “Oil Change In 20 Minutes Or Free.”😊😊😊😊😊👍 old banner that used hang in the service area, “Oil Change In 20 Minutes Or Free.”😊😊😊😊😊👍 More

I had an issue after my last service on the condition my vehicle was returned to me. Received a prompt follow up call from the Customer Service representative, apologizing and offered a "detail' of my vehi vehicle was returned to me. Received a prompt follow up call from the Customer Service representative, apologizing and offered a "detail' of my vehicle to reward me for bringing the issue to their attention. Much more than I expected, but I do appreciate it. More

Service Manager Megan Christensen responded quickly to resolve my tire issue. And this is not the first time that Megan has resolved issues with my vehicle. resolve my tire issue. And this is not the first time that Megan has resolved issues with my vehicle. More

Nick Lee provided outstanding customer service. I plan on using this dealership again in the future. The dealership has a great inventory of used cars. using this dealership again in the future. The dealership has a great inventory of used cars. More