Leif Johnson Ford Inc.

Excellant Staff I was looking for a specific vehicle, a 2015 Ruby Red metallic F250SD Lariat, After searching the San Antonio area off and on for a couple of weeks I I was looking for a specific vehicle, a 2015 Ruby Red metallic F250SD Lariat, After searching the San Antonio area off and on for a couple of weeks I began expanding my search and ended up at the website for Leif Johnson Ford "Woo Hooo!" there was my truck. I sent an email on Monday Dec 21, 2015 and was contacted by Wesley a couple of hours later. Wesley knew exactly the vehicle I was looking at, after about 20 minutes on the phone we had pretty much settled on all the details. Wesley ask me when would be a good time for me to come to Austin and take a personal look at the truck, I told him tomorrow(Tues) would work for me. We arrived at the dealership about 11am and were treated like long lost friends the moment we walked in the door. After a test drive I told Wesley to wrap it up I was gettin me a new Christmas present. At about 3:30 we were headed out the door with keys in hand. On the way home my wife made the comment to me about observing the rest of the staff and how well they interacted with the customers. If your looking for a vehicle join the Leif Johnson Family. More

Merry Christmas to me! We looked online at several FORD dealerships and ended up at Leif Johnson. We were able to meet with JoAnn B. who was AWESOME! She looked for any and We looked online at several FORD dealerships and ended up at Leif Johnson. We were able to meet with JoAnn B. who was AWESOME! She looked for any and all rebates and was very professional. She was able to address all our concerns and was very knowledgeable of the Ford Explorer we were buying. Thumbs up!!! Would highly recommend Leif Johnson and Joann B. We enjoyed the tour she gave us as well and it was helpful to meet up with service advisers and SYNC experts. The finance was smooth and fast....Overall Great Customer Service..... More

Tom Bobb Would like to share our experience about a recent purchase of a truck from Leif Johnson. We recently purchased a truck from Tom Bobb. This is being Would like to share our experience about a recent purchase of a truck from Leif Johnson. We recently purchased a truck from Tom Bobb. This is being our third purchase from Tom Bobb. In dealing with Tom Bobb he has always been professional and easy to talk with concerning any part of the purchase. He has always been professional and very helpful. All the folks we dealt with , Gabriel Baer and Isaac Soberon where professional and very helpful in closing the sale. The whole team was professional, helpful and fun. We will always be back to check with Leif Johnson when purchasing any vehicle. More

The entire sales staff was very attentive Just wanted to say that I am very happy with my recent purchase. Truck was exactly as advertised. The entire sales staff was very attentive, and my sa Just wanted to say that I am very happy with my recent purchase. Truck was exactly as advertised. The entire sales staff was very attentive, and my salesman Joe Gaffney was excellent. Unlike any experience I've had at a dealership. Kyle King More

Making and putting dreams in Driveways I was approved for a car loan with strict requirements, not only did they find us a car, but my son his dream car!! #JUSTASK4DENNIS I was approved for a car loan with strict requirements, not only did they find us a car, but my son his dream car!! #JUSTASK4DENNIS More

Grate Dilership The sales experience was grate, Gabriel and Zack were polity and professional, the price and overall condition of the truck was worth the drive from S The sales experience was grate, Gabriel and Zack were polity and professional, the price and overall condition of the truck was worth the drive from San Antonio to Austin, the only drawback was the dealer ship did not have the door electric combination code. wanted to charge me for the service department to provide me the code. Raul Guerrero San Antonio TX. More

Tremendos Me and wife Bought Lincoln Navigator and it was a great experience. Drove to Austin from San Antonio, got to dealership; truck was ready for us. So w Me and wife Bought Lincoln Navigator and it was a great experience. Drove to Austin from San Antonio, got to dealership; truck was ready for us. So we did a long test drive and came back checked truck out and out in two hours. Everything was negotiated online so no bs, when I got there it was just process. Great experience. More

Awesome Experience at Austin Leif Johnson Jo Ann and Gabe did a great job getting me the exact car I wanted and at a better deal than any other dealership around. I've never had such an easy(a Jo Ann and Gabe did a great job getting me the exact car I wanted and at a better deal than any other dealership around. I've never had such an easy(and quick) experience with a car dealership. This is my 2nd car bought from Leif Johnson and in a couple years I will be going back for a 3rd. Definitely recommend... More

Great deal Josh called me very soon after I started looking online for a car. He got back to me quickly is was always there when I had questions. He gave me a g Josh called me very soon after I started looking online for a car. He got back to me quickly is was always there when I had questions. He gave me a great deal which is worth going to Leif Johnson in and of itself. Once I picked my car, there was a little bit of confusion that made the paperwork process a bit of a pain. With that said, I'm still glad I went and consider my first car buying experience a success More

Some things went great, some not so great The first salesperson was not forthcoming, condescending, and dishonest. I was switched off to another salesperson and the process went much smoother The first salesperson was not forthcoming, condescending, and dishonest. I was switched off to another salesperson and the process went much smoother, HOWEVER, in the transfer, a couple of things happened - the items that were to be added on to my order per the sales manager somehow did not get added on and I ended up paying for them and, most importantly, one of my top important things to have on the car (remote start) got eliminated and in the chaos of the switch, I didn't see it. I'm still disappointed not to be able to get remote start which was something very important to me. I accept responsibility but there were so many things to go through again and I also wish that the salesperson would have been more specific about the things on the original build order and those things that didn't get on the 2nd build in the switch and why. Second, the website to build is not effective or efficient. It's confusing and could use a lot of work. Third, I have taken the car back to have some additional features and that was planned for a week or so. When I dropped it off, it sat there all day and night only to find out the item had not arrived which will run the things late and possibly not enable me to pick it up when I need and prolong it being there at the shop as well as all of the plans I have made for rides for drop off, pick up, and needing to be certain places. I have used this service center for my truck as well and that process did NOT go well either with people having their work being completed much sooner than mine, losing my truck in the lot taking even more time for me to be able to get out of there, and the worst part, I had to return when they didn't do work that was scheduled to have been done. I will continue to use the service dept only if these issues are rectified and things like this "right hand doesn't know what the left hand is doing" are alleviated! More