Leif Johnson Ford Inc.

We were misled and deceived with what we believe were fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by the dealership's representatives, including the failure to disclose, prior to purchase, that if we bought certain treatments, it would void their seven day return policy. Had we been notified by the finance manager when he was recommending we purchase the treatments, that they would void the return policy, we would not have purchased them. We were not provided the return policy disclosure for review and acknowledgement until after the treatments had been applied! More

4/22/2025 To Whom It May Concern: MY EXPERIENCE PURCHASEING A VEHICLE WITH LEIF JOHNSON FORD HAS BEEN HORRIBLE!!!! On 3/24/2025 I met with Daryl Quintanilla look at a 2020 Chevy Colorado (vin# 1 PURCHASEING A VEHICLE WITH LEIF JOHNSON FORD HAS BEEN HORRIBLE!!!! On 3/24/2025 I met with Daryl Quintanilla look at a 2020 Chevy Colorado (vin# 1GCGTDEN5L1196436). After driving the 2020 Chevy Colorado I decided to purchase that vehicle and in turn trade in my 2012 Lincoln MKX (vin# 2LMDJ6JKXCBL11018) and a 2005 Chevy Colorado (1GCDS136458132978) and put down additional $5,075.00 cash. Mr. Quintanilla (salesman) was pleasant to deal with during this transaction. I then met with Jerry Bustamante (finance officer) and signed the paper work and he was also pleasant to deal with. I did not elect to purchase the extended warranty that was offered during this transaction, since it was my intention to purchase my own warranty separately and pay it in full each year since I did not want to have it combined with the vehicle interest payments. After Mr. Quintanilla had the vehicle washed and detailed, I left the dealership and approximately 30-35 miles down the road the transmission and/or torque converter started slipping and the whole truck was shaking. I had to slow down to approximately 45 mph just to keep the vehicle from shaking and jumping. Since the dealership was now closed at this time, I had no other option but to continue to my home, which was another 30 miles. The first thing the next morning (3/25/2025) I contacted Mr. Quintanilla and informed him what was going on. He agreed to come and pick-up the vehicle and take it be checked and repaired. When he picked up this vehicle, he also took the 2005 Chevy Colorado thus leaving me with no personal transportation. His comment was that Leif Johnson has rentals, but offered no other help. I have been fortunate enough to borrow a vehicle from my son-in-law for my daily transportation. As you can see it is now going into 5 weeks and I still do not have a vehicle, nor do I know if/or when the vehicle I purchased will be returned to me. Did Leif Johnson sell me a LEMON ? At this time I would like some answers. What are going to be my options if this is a recurring problem with this vehicle? 2. Also the first payment to Austin Telco Federal Credit Union is due 5/8/2025. Am I going to be stuck making payments on a vehicle I don’t even have possession of? The insurance company is also now expecting payments on a vehicle I don’t have. Thank you for your attention to this matter I await your response. Phillip Wagenfuhr 210-863-3924 phillip@gvtc.com More

I’m very pleased with my experience dealing with Adrian and Lief Jonnson Ford….in the past 20 yrs or so I’ve been able to purchase a vehicle over the phone, pay for it and go pick it up. In and out in 30 m and Lief Jonnson Ford….in the past 20 yrs or so I’ve been able to purchase a vehicle over the phone, pay for it and go pick it up. In and out in 30 min or less…. Something I would like to be able to do at Lief Johnson in the future. Again very pleased with truck I bought last week. More

The salesman, Leo Light, and the finance manager, Ryan Fisher, were very good and helpful. Fisher, were very good and helpful. More

Great people. Great experience. Tim Jacob's is the best. Kelly did me a fine job as well. I've purchased three vehicles in a row now from Lief Johnson Ford. Never Great experience. Tim Jacob's is the best. Kelly did me a fine job as well. I've purchased three vehicles in a row now from Lief Johnson Ford. Never had an issue with any transaction from them. More

Good coffee and water yes and and yes yes how many more words I don't more words I don't More

Best car buying experience I’ve ever had! Thank you to Drew and team at Leif Johnson! Thank you to Drew and team at Leif Johnson! More

Leif Johnson is a well established dealership. Everyone I dealt with was very professional and knowledgeable. My salesman (Marco) was very patient with me as I came to the dealership after work an Everyone I dealt with was very professional and knowledgeable. My salesman (Marco) was very patient with me as I came to the dealership after work and he stayed with me through the entire process. I purchased the Ford Explorer, and I just love my SUV. If I had it to do all over again, I would not change a thing. Thank you Leif Johnson and your awesome staff. More

Nicole is an amazing salesperson. She is very knowledgeable about all things Ford. She clued us into all the workings of our new bronco sport. She is very personable, and treats you She is very knowledgeable about all things Ford. She clued us into all the workings of our new bronco sport. She is very personable, and treats you better than family, She made the whole process of buying a car enjoyable. If you are looking at buying a new vehicle, Nicole Stewart is the one you want to ask for. Thank you Nicole for going above and beyond! More

We had a very smooth buying experience with Leif Johnson Ford in Austin. After shopping for many months and being willing to travel a great distance for the right deal, we found our vehicle at a great pric Ford in Austin. After shopping for many months and being willing to travel a great distance for the right deal, we found our vehicle at a great price in Austin. After making an inquiry online, I was connected with Michael Ballesteros in sales. We worked out details through text and email, came to an agreement, and Rene, the finance guy, got us a rate we couldn't beat on our own. Ryan Fisher worked through all of the purchase process with us via email, text and phone. I can't say enough about how easy these guys made our buying experience. While it was nerve wracking agreeing to purchase a car 6 hours from home we had never seen, we made the trip to Austin and found everything to be just as was portrayed. The vehicle was exactly what we were looking for at a price that couldn't be beat, and there were no hidden fees, no ridiculous pressure to buy things we didn't want. Everything was done very transparently, no hassles, no stress. Michael has even been helpful to answer my questions after the sale. We couldn't be happier with our decision to buy at Leif Johnson Ford. More