Leif Johnson Ford Inc.

Buying on the Internet Overall I was pleased with my purchase. I was looking for a very specific vehicle on the Internet for many months. When I found my best choice, I fill Overall I was pleased with my purchase. I was looking for a very specific vehicle on the Internet for many months. When I found my best choice, I filled out the online form. A very nice sales person, Dee, sent an email the next day and we later made phone contact. I found that they were not willing to deal off of the asking price much at all. In my previous searches, I found that almost all of the vehicles I wanted to buy, regardless of dealership, sold at or just below asking price. I took a one-way flight into Austin and was met by a driver who took me to the dealership. Dee was fantastic. My only negative was that from what I was told, I would be in and out in less than an hour. However, the vehicle had not been detailed and the mechanic's look over was still in progress. There was a part needed that could not be found and was told I was okay to drive home and could have it fixed under warranty. The trip home resulted in my needing to make an emergency stop at Truck City in Buda, TX, a sister dealership. This service department did a great job although I was there for almost 8 hours. I understood that I got there after their initial morning rush and my repair was very time consuming. The service writer and manager kept me apprised on the details. Someone drove me to get something to eat and everyone made me feel at home as best they could. In all, I think mine was a unique problem and would buy from Lief Johnson again. Their seven day money back guarantee gave me time to get home and have my mechanic check out the vehicle knowing that if I did not like what was found, I could bring the vehicle back. More

Awesome car buying experience Great car buying experience! I did my research online and decided a Ford Escape would be the best vehicle for me. I sent an inquiry to Leif Johnson Fo Great car buying experience! I did my research online and decided a Ford Escape would be the best vehicle for me. I sent an inquiry to Leif Johnson Ford and was promptly contacted by Bob Russell. He emailed me pricing for the vehicle I wanted and put me at ease right away.I completed the finance application online ahead of time so when I met Bob at the dealership two days later he and Gabe, the finance manager were prepared. I basically picked out the color I wanted, test drove the car and signed. Not once did I have a reason to say no. Bob and Gabe worked together to give me a deal that was a win win. More

Terrible Service Department Thought I would give you some feedback about my experience getting my 2012 Ford Escape serviced today. I had an appointment for an Oil Change and S Thought I would give you some feedback about my experience getting my 2012 Ford Escape serviced today. I had an appointment for an Oil Change and State Inspection. During the State Inspection, the inspector stated the wiper blades needed to be replaced to be able pass inspection. Which I was told that would be $25, which is high when the only thing that needed to be replaced was the rubber, not the wiper blade assembly. I couldn't leave and replace the wipers blades myself, because I would have had to pay for second inspection. Then we I went to pay they state they missed priced and said it was now $39 for wiper blades. After I complained the Service Representative took the "Labor" fee off, which we know it only takes less then 30 seconds to replace. In addition the Service Representative pushed a hard sell for the following things that should be done; 1. Coolant Flush 2. Plug Replacements 3. 4-cylinder tune up 4. brake line fluid replacement. I asked if these were required for State Inspection or affect the performance of the vehicle, which he responded no, it's just "preventative maintenance". Then I witness another Service Representative do the hard sell to another woman waiting for just her oil change. Do you do the same practice to men, or just pry on female customers? Let along you have lost me as a customer for getting my Escape serviced at Leif Johnson, you also lost me as a customer as I was also looking to buy a new F250 Platinum Pickup. More

Excellent! It was a great experience buying a new car from Leif Johnson Ford. Reasonable price, great service, and smooth transaction. Leo Light, a young sales w It was a great experience buying a new car from Leif Johnson Ford. Reasonable price, great service, and smooth transaction. Leo Light, a young sales who I was dealing with, was so enthusiastic and knowledgeable. He even delivered the car to my apartment and finished all the paperwork, which made the whole transaction no pain at all. I highly recommend Leif Johnson Ford! 5 starts! More

Great Experience! I sent emails to 3 dealerships requesting best pricing on 1-2 F150's from each dealership. Leif Johnson management responded back almost immediately I sent emails to 3 dealerships requesting best pricing on 1-2 F150's from each dealership. Leif Johnson management responded back almost immediately and put me in touch with Leo Light who gave great pricing very quickly. He then offered to deliver the vehicle to me and even got me a reasonable trade in value for my previous truck without seeing it. He pre-filled out the paperwork and delivered the vehicle to me, picking up the trade-in, saving me any hassle from going to a dealership and any time spent waiting to work through the paperwork. I would highly recommend Leif Johnson and specifically Leo Light. I have bought many new vehicles over 25 years and this was the easiest experience I have ever had. More

Best experience They were super helpful and made what can be stressful at times easy. Was in and out in my new car in no time. Thanks Dennis They were super helpful and made what can be stressful at times easy. Was in and out in my new car in no time. Thanks Dennis More

Complicated transaction made simply!! Traded in two Fords, Expedition and Mustang, on a 2016 Expedition, This would normally be a very stressful and complicated process............especial Traded in two Fords, Expedition and Mustang, on a 2016 Expedition, This would normally be a very stressful and complicated process............especially establishing the trade in values. However, our sales associate, Wesley Staton, made our negotiations and the resulting purchase stress free. Great people at LJF with customer focus number one. This is our sixth vehicle purchased at LJF. Thanks Wesley! More

Best Service Excellent service" Leif Johnson Ford and my salesman Charles Lewis were really awesome!! Charles went out of his way to help us. He worked hard to fi Excellent service" Leif Johnson Ford and my salesman Charles Lewis were really awesome!! Charles went out of his way to help us. He worked hard to find the exact vehicle my son was looking for and helped us get the best deal for the vehicle. The finance manager Ryan Fisher worked diligently to find the best finance rates and maintenance packages with my son in mind. We came in to just look at a replacement car for my son and left with an awesome deal the same day. Everyone at the dealership were very friendly, helpful and extremely knowledgeable. Leif Johnson Ford is an excellent place to buy a vehicle, the staff is obviously well trained and work very well together. More

Simple process We recently bought a used Buick from LJF that we found online on CarGurus.com. Stephanie answered our online inquiry and handled the whole process. We recently bought a used Buick from LJF that we found online on CarGurus.com. Stephanie answered our online inquiry and handled the whole process. She was pleasant and thorough and communicated well. Transaction was fast and easy. Ryan was helpful with the paperwork. More

Dan "The Man" Lamar I recently worked with Dan to purchase a 2006 Corvette. I found the car through Auto Trader and contacted them through the link in the ad. Dan was t I recently worked with Dan to purchase a 2006 Corvette. I found the car through Auto Trader and contacted them through the link in the ad. Dan was the salesperson that responded. Being that I was in Houston and they are in Austin, it took a while to work out the details of the deal but we got it done and Dan was easy to work with and did what he said he would do. Even after I got home with the car he texted and said they had found the second set of keys and mailed them off to me along with a book on an aftermarket accessory that the previous owner had installed. All in all - a great car buying experience and I would recommend Dan to anyone one looking for a car. More