Leif Johnson Ford Inc.

Awesome experience! Mr. Drifka was an excellent salesman, he was not pushy and showed that he genuinely cared, I appreciated that very much. His shift was over at 7 pm a Mr. Drifka was an excellent salesman, he was not pushy and showed that he genuinely cared, I appreciated that very much. His shift was over at 7 pm and he stayed with us until the entire process was complete. We drove in from San Antonio and don't regret it one bit. Mr. Christian was also pleasant to work with, both gentlemen made us feel like family. I will most definitely recommend anyone to Leif Johnson Ford Inc. More

Fast & easy At 5pm on a Saturday, I sent an email via the website asking to test drive a 2013 Ford Escape. I got a phone call immediately and was at the dealershi At 5pm on a Saturday, I sent an email via the website asking to test drive a 2013 Ford Escape. I got a phone call immediately and was at the dealership by 5:20 and driving the car. After a quick appraisal of my trade (for which LJF gave me $1300 more than Carmax), it was time to start the paperwork. Michael Fernandes was attentive, friendly and made the process quick, easy and even fun. Ryan Fisher in the finance department was great, too. I came in pre-approved with a really low interest rate, and these guys beat it. I was impressed. I got exactly what I wanted in the Escape, more than I was expecting for my trade, a better interest rate than I walked in with, and my payments were EXACTLY what I wanted them to be. I couldn't be happier with my vehicle and I've already told my friends to go talk to Michael! More

Just be careful buying a vehicle here. I've purchased used vehicles from dealerships before and this was a surprisingly strange experience. It was more like dealing with a little guy that s I've purchased used vehicles from dealerships before and this was a surprisingly strange experience. It was more like dealing with a little guy that sells cars from the alley behind his house. From the beginning when we entered the shabby lobby I was uncomfortable. It was not as clean as I'd expect a used car office. We were not greeted and pretty much ignored. I was surprised that the car wasn't all cleaned and gleaming. It turned out to have old tires on it which no one had even taken the time to clean up. The tires turned out to be in the green range, just barely. They had some kind of knock off vehicle background check, not a car Fax. They didn't tell us about the extended warranty, although I was not really keen on buying anything extra they might offer anyway. The salesman told me he would put caps on the tire valves, but didn't. You might expect that at a fly by night place, but I was surprise it happened here. Then they didn't give us a copy of all the paperwork we signed. Lief Johnson Ford offers a very good, you-can-return-this-car-if-you-don't-like-it-within-7 -days-promise, but they didn't give us the paperwork we signed on this. I called our closer who told me they really didn't give the paper work out and suggested I talk to my salesman. Another salesman called me back and said they didn't give this paperwork to people. It was just for them. I complained about this and received my copy. After purchasing the vehicle, we took it immediately to the Toyota dealership and had it completely checked out. We also purchased our own carfax report, which had info on it that the other report didn't,. And we had the tires checked out. The tires had to be rotated because of road noise, and they were at the edge of good, but still good. My advise would be to go to this dealership after purchasing your own carfax on the vehicle. Bring a mechanic to check on the car before buying it or go immediately to another dealership and have the car checked out to make sure there are no unseen defects. Insist upon getting a copy of the money back guaranty paperwork that you sign. And returning the car within 7 days if it doesn't work as expected or has problems revealed by another service department. You do get your first oil change free, but don't expect to leave with a full tank of gas. I would be reluctant to return to this dealership, but if the car seemed to fit my parameters, I would go prepared to have a strange-almost-buying-from-the-back-of-a-dealer's-home-garage kind of experience. More

Easy Buying Experience I sent several web requests to different dealers in the Central Texas area and Leif Johnson was the quickest to respond. Steve Clark contacted me and I sent several web requests to different dealers in the Central Texas area and Leif Johnson was the quickest to respond. Steve Clark contacted me and we set up a test drive time for the next day. The total amount of time I spent at the dealer from test drive to walking out with the keys was probably just over an hour. They made it easy and a pleasure to do business. Steve Clark was great to work with. Dave Christian, the sales manager was very helpful as well with the final paperwork. I highly recommend this dealership for anyone looking for a easy and friendly buying process. More

Successful in one trip The place provided great hospitality and honest work. I worked with Dan Lamar on my purchase and he was nothing but an amazing amount of help to me. C The place provided great hospitality and honest work. I worked with Dan Lamar on my purchase and he was nothing but an amazing amount of help to me. Came in with a plan and they are willing to hear you out. Walked away with the car I always wanted and didn't break my bank. Will go back for my next car in the future. More

Great customer service and appreciation My husband and I were in the market for a used car. We found what we thought would be a fit for us, online at Leif Johnson Ford in Austin. We made c My husband and I were in the market for a used car. We found what we thought would be a fit for us, online at Leif Johnson Ford in Austin. We made contact with Dan Lamar and he was very helpful and wanted to work with us to help us get what we were looking for. After working with Dan on details of his car, as well as our trade in, we made the decision to drive to Austin. We could not be more please with our purchase and the way we were treated by everyone upon our arrival and all the way through the process of our purchase. More

Awesome!! This is our second vehicle we purchased at Leif Johnson Ford. Steve Clark went above and beyond all expectations to make our buying experience very pl This is our second vehicle we purchased at Leif Johnson Ford. Steve Clark went above and beyond all expectations to make our buying experience very pleasant. We stand beside the car pro Jerry Reynolds and highly recommend this dealership to everyone interested in buying a new or used vehicle. More

New Vehicle purchase Time to replace my F150 so went to TrueCar.com to get prices. Joann called me in less than 5 minutes and offered to help. We were very impressed with Time to replace my F150 so went to TrueCar.com to get prices. Joann called me in less than 5 minutes and offered to help. We were very impressed with her no pressure, customer friendly approach. My third vehicle purchase at Lief Johnson.....my best experience ever! More

These folks know customer service I had initially gone to a different dealer closer to where I live, but was practically ignored there. Leif Johnson Ford at East Koenig in Austin was t I had initially gone to a different dealer closer to where I live, but was practically ignored there. Leif Johnson Ford at East Koenig in Austin was the complete opposite. From the moment I got an e-mail response to my Ford.com inquiry, to the moment I drove off the lot in my new 2015 Mustang after a few visits, they were helping me through it, finding me a good deal and a solid loan that I had doubted I'd get. They even stayed with me right up to closing hours. They were able to do this in a way that was neither overbearingly pushy nor smug. Each staff member and manager I'd encountered at the dealership was very natural, positive and easily approachable. If you're in the market for a Ford, I'd recommend checking this bunch out. More

Consistently Great Customer Service! Leif Johnson Ford is simply the best Ford dealership in and around the Austin area! My wife and I bought an F-150 and a 40th anniversary Mustang in 2 Leif Johnson Ford is simply the best Ford dealership in and around the Austin area! My wife and I bought an F-150 and a 40th anniversary Mustang in 2004. My mother liked the truck so much and heard about the great service that we urged her to buy one as well from them. Then we just bought an all-electric Focus and an Explorer XLT, counting on the same great service we had a decade ago. Sure enough, we were led to Spencer Rhyne. He was friendly, he listened to our wants, needs and questions, and extremely knowledgable. Quite frankly, we could not have asked for a better salesperson. Thank you, Spencer, and thank you Leif Johnson Ford! You have 2 very loyal customers. More