Leif Johnson Ford Inc.

Creepy as **** salesman willing to sell cars with problems Salesman in the used lot tried to use a cheap hypnosis technique on me - so incredibly tacky and creepy. Greeter in the office was fine but the used Salesman in the used lot tried to use a cheap hypnosis technique on me - so incredibly tacky and creepy. Greeter in the office was fine but the used office itself is scary-looking, cramped, and dated, as is the lot it sits in. I test drove several vehicles and noted problems with all of them - which the salesman didn't mention to begin with. Obvious problems. So they're willing to sell you used vehicles with problems, without mentioning the problems, that people who are less mechanically minded might miss. Salesman suggested only a short test drive, not nearly long enough to actually notice whether you even like the vehicle or not, nor if it has a host of other problems. Might as well buy from a private seller - price is going to be lower and they're probably not going to try to use idiotic stage hypnosis techniques on you. Buying from here new might be fine but run, don't walk away from the used lot. I was inside other dealerships and none of them had the creep factor this one did. More

Great Experience buying a Truck I had a great experience working with Leif Johnson Supercenter. I started out by sending them a text explaining the type, years, make of vehicles and I had a great experience working with Leif Johnson Supercenter. I started out by sending them a text explaining the type, years, make of vehicles and price range that I was looking for. Jason Fulton immediately contacted me and sent me images with links to vehicles they had at all their stores. We exchanged a bunch of emails and narrowed down the vehicles I wanted to view. It was very helpful that Jason brought the vehicles to one location for me look at saving me from driving to all their different locations. I didn't immediately walk out of the store with their vehicle. After spending the day look at vehicles at a lot of other dealers, I came back to them. They offered me a great price on their Nissan Titan and made me a very good offer for my trade in. Jason was awesome to work with. He stayed late the day I purchased my truck and he even did the final prep and detailing of the vehicle himself. Awesome service. More

Second Car from Same Dealership I recently purchased my second vehicle from Leif Johnson. I had a referral from the CarPro in hand when I contacted James regarding another vehicle. T I recently purchased my second vehicle from Leif Johnson. I had a referral from the CarPro in hand when I contacted James regarding another vehicle. This is the first time in 13 vehicle purchases that I have ever purchased a vehicle from the same dealer. The process to purchase a CPO Escape was one of the easiest transactions to complete. Dee was very helpful and was really a guide instead of a salesperson. I would recommend working with Dee when in the market for a vehicle. More

Good Experience I was looking for a used car for my daughter who is going off to school. LJ used superstore had a good selection of vehicles, and their prices were I was looking for a used car for my daughter who is going off to school. LJ used superstore had a good selection of vehicles, and their prices were very competitive. My daughter decided on a 2012 Fusion CPO. I was a Car Pro customer, and since LJ is a Car Pro dealer I trusted that I would be treated very well and I was not disappointed. LJ's Car Pro contact is James, who was on vacation, so Joe Gaffney helped us. He exceeded my expectations, Everything was explained thoroughly, we got a good price, on a nice car. Ken Caldwell was the finance guy and was professional, and treated us well, and got us a good interest rate. I have nothing bad to say. More

Worst Experience Ever I purchased my car from this location 1 year and 11 months ago from a salesmen names Steve Clark. At first he was really nice showing me the car I cam I purchased my car from this location 1 year and 11 months ago from a salesmen names Steve Clark. At first he was really nice showing me the car I came in to look at, but after we struck a deal everything fell apart. After we compromised on a number he stopped being the nice salesmen to becoming the guy that just wanted my money. This was the first car I have ever bought and I was expecting a great experience. Not with this guy, He called me threatening to put the car back on the market if I didn’t have the deposit right away although it just took me a week. After that he promised to deliver the car to my house which ended up with me having to drive him back to the store from south Austin. I really hope my next car buying experience will be a good one but I definitely know it won’t be from Leif Johnson Ford. More

lets try to scam him with high interest rate I was looking to purchase a 2004 ssr 49000 miles, SHOWROOM CONDITION Monday they try hitting mr with 11 present interest. then wed call me back say c I was looking to purchase a 2004 ssr 49000 miles, SHOWROOM CONDITION Monday they try hitting mr with 11 present interest. then wed call me back say can do it for 8.99 percent, then later tells me mgr ben feeling good will give me 5.99 percent interest. now im interested but this a today deal. first I got approved for 5.99 and they weren't coming off price but was for today only (that's not a deal its what it is I was approved and was the value going up tomorrow. got mgr Jessie on phone really wanted to help said don't worry think about it let us know tomorrow. next morning get text from joe deals off for yesterday only. call ben advise him Jessie and I already got this worked out ill be in today around 4-5pm , say ok come on. ARRIVE AFTER DRIVING 2 HRS. The vehicle has aftermarket radio, leather pulling up on door panel, driver mirror half blacked out/discolored, scratch on fender pointed this out to ben, tells me it is 10 years old. yall stated SHOWROOM CONDITION advied me to go test drive, get in completely on EMPTY. working on this since Monday, you knew I was going to be there between 4-5pm should have had vehicle ready. Joe is going to go get gas and be back 15-20 min pass let them know all shoud have been ready, im driving back home 2 hours away I'm done and left. Maybe they didn't think I had the down payment since I drove up in my GEO, but had cash in pocket ready to buy SHOWROOM CONDITION SSR WOULD NOT RECCOMMEND LEIF JOHNSON FORD TO ANYONE IN MY OPINION DISHONEST , SHISETY AND DONT CARE ABOUT CUSTOMER. BUT HAVE TO SAY JESSIE WORKED HARD BUT WASNT IN WHEN I ARRIVED and receptionist did offer a bottle of water More

Excellent Customer Service Great customer care and service, Alex, Mark and Kevin were great working together to ensure all my needs were met and they even followed up with me to Great customer care and service, Alex, Mark and Kevin were great working together to ensure all my needs were met and they even followed up with me to make sure that my wife and I were completely satisfied. Thanks again guys! More

Oustanding Experience I have purchased well over 50 cars in my lifetime and never had a better experience. Everyone was great- very helpful and friendly. The Hummer was in I have purchased well over 50 cars in my lifetime and never had a better experience. Everyone was great- very helpful and friendly. The Hummer was in excellent shape. I wish I remembered everyone's name- sorry. But I won't forget their help. The brand was not a Ford but no other choice is offered above. The Fords did look very nice however./ More

STILL BROKE AFTER SEVERAL VISITS I TOOK MY 2001 LINCOLN NAVIGATOR TO THIS SERVICE CENTER FOR REPAIR ON THE AIR RIDE SUSPENSION. AFTER THREE VISITS IN LESS THAN A YEAR, AND THOUSANDS I TOOK MY 2001 LINCOLN NAVIGATOR TO THIS SERVICE CENTER FOR REPAIR ON THE AIR RIDE SUSPENSION. AFTER THREE VISITS IN LESS THAN A YEAR, AND THOUSANDS OF DOLLARS, IT FAILED AGAIN. BY THAT TIME THE MILAGE WAS OVER THE WARRANTY FOR THE PARTS THAT HAD BEEN REPLACED. EVEN THOUGH WE MADE IT CLEAR THAT THE PROBLEM STILL EXISTED WHILE UNDER WARRANTY, THEY WERE UNABLE TO FIX IT. THE MANAGER OF THE DEPARTMENT SIMPLY SAID THAT THE PARTS WERE OUT OF WARRANTY. THEY HAVE ALSO BEEN UNABLE TO STOP THE CHECK ENGINE LIGHT FROM COMING ON. EVERY TIME WE TOOK THE VEHICLE IN THEY KEPT IT 5-10 DAYS AND ONLY AFTER KEEPING IT FOR AN EXTENDED TIME ON ONE OCCASION THEY OFFERED A LOANER CAR. THE PEOPLE IN THE NEW CAR DEPARTMENT ARE VERY NICE AND FRIENDLY, BUT THE SERVICE AFTER THE SALE HAS CONVINCED ME TO TAKE MY BUSINESS ELSEWHERE. More

I went to Leif Johnson after less than stellar responses from other area Ford dealers. I have previously purchased 4 new and 1 used vehicle from Leif Johnson Ford. I went looking at 2014 Explorers. They from other area Ford dealers. I have previously purchased 4 new and 1 used vehicle from Leif Johnson Ford. I went looking at 2014 Explorers. They were very nice indeed, but opted to stick with the proven Expedition as I have been driving an 05 Limited and it has been worry free. Ended up with a 2014 Expedition King Ranch for a price I did not think possible. Everyone was great (a trait I have come to expect from this family of dealers). In the end, I do not know why I bothered with any other dealer. NONE can match Leif Johnson Ford More