Leif Johnson Ford Inc.

I bought my vehicle from the North location of Leif Johnson Ford, and Christopher Reed was the person I worked with. He did really well trying to get me everything I sought for in a vehicle. He paid at Johnson Ford, and Christopher Reed was the person I worked with. He did really well trying to get me everything I sought for in a vehicle. He paid attention, never made me wait, and made sure I was getting everything I wanted. I would recommend this dealership and Christopher Reed to someone who is seeking to buy a vehicle. More

Stephan found us the car we wanted at the price we wanted, we came in filled out the paper work and put a $500 deposit on the car until they could bring it in from the other dealership. Waited for a w wanted, we came in filled out the paper work and put a $500 deposit on the car until they could bring it in from the other dealership. Waited for a week and a half, had not heard anything. Made several phone calls, was promised my call when would be returned in 10 min, or 20 min etc, NEVER received a return phone call, not one. Upon calling back, I wanted someone new so we started working with Gordon. Turns out our car with the $500 deposit had been sold. So looking onward, our color choices were red, black or white. He said he had a red one, quoted me a price. I called a couple other dealerships and his quote was the lowest. We show up to test drive it, it is purple, not red. This doesnt matter too much, but it does rub you the wrong way to be lied to, however small. So we end up having to fill the same paper work out again, and then they try to sell it at over $1000 what I was quoted on the phone. Will takes it back to his manager Gordon who says the lowest he can go it so-and-so which is STILL over what I was quoted on the phone. I tell Will I want to speak directly to Gordon because he has lied to me. Gordon comes in and tells me that I am wrong. Flat out. That I was mistaking on the quote since I had been talking to several dealerships. He mentioned several times that I was wrong, that he was right, theres no way he makes mistakes, and on and on and on about this... but that he would give me the price I was asking for. Ok Gordon, Ill be the bigger person and go ahead and let you believe you to get this over with. So ends up they wont take our form of payment, so we tell Will and Savannah that we will be back at 9AM to finish up. We show up at 9AM and Gordon acts very surprised that we are there, and says he thought we werent coming til after noon, and says give him 10 min. We wait in the waiting room for an hour, with our 2 year old son who does not wait patiently. After we finish up (by the way Savannah was excellent, she did sell us a protection plan that I feel was over priced, but that was my fault for not researching other options ahead of time. But other than that she was very professional and helpful) but anyway so she asks us if theres any reason we wouldnt leave them a good review, and I say well we havent had a very pleasant experience. So she says shes going to get her manager and see what they could do to make it up to us. Gordon walks in. He doesnt offer us anything at all, instead he just goes on and on again about how I was mistaking and how he gave me the price I wanted even though he knows I was mistaking and that he knows he was right. How does that make it up to me for my bad experience? He didnt offer me a thing except another lecture about how hes never wrong. So heres your bad review Gordon, that you did nothing at al to try and prevent. Will never shop Lief Johnson Ford, they are nothing but liars. But then again, every dealer is. More

The customer service AFTER I bought my used car was just horrible. The manager even got on the phone to tell me that there was nothing they could do to help me. horrible. The manager even got on the phone to tell me that there was nothing they could do to help me. More

Excellent service and desire to exceed our expectations! From sales to financing to service, everyone at this dealership wanted to ensure we received the vehicle we wanted at the right price and that it From sales to financing to service, everyone at this dealership wanted to ensure we received the vehicle we wanted at the right price and that it met our needs. More

New car sale, pleasant experience. Great service, good people. No complications, no hassel. Good prices. Great car. Would we go back, yes. Recommend to others, yes definitely. people. No complications, no hassel. Good prices. Great car. Would we go back, yes. Recommend to others, yes definitely. More

Much thanks to Leo Light and the team at Leif Johnson, who helped me find a new car quickly and at a great price after my Honda was hit and totaled in the middle of my move to Texas. Leo answered all my q who helped me find a new car quickly and at a great price after my Honda was hit and totaled in the middle of my move to Texas. Leo answered all my questions and returned all my calls promptly, making what should have been a very stressful situation quite easy - I highly recommend both Leo and Leif Johnson and love my new Focus! More

Leif Johnson Ford made my first car purchase experience wonderful. Sonya is very nice, no pressure on reaching a deal with me and she's responsive to all my questions. She's very straight on matching the p wonderful. Sonya is very nice, no pressure on reaching a deal with me and she's responsive to all my questions. She's very straight on matching the price I provided, no meaningless haggle with me. Furthermore, I was not in Austin then, but She just arranged a good guy (Mr. Warren) and delivered my car to my city (105 miles away). It is truly remarkable. I've not experienced the scheduled maintenance service yet. But I will definitely not hesitate to recommend people to give the business to Leif Johnson Ford if they are interested in Ford's car. More

Randy and the Manager Steve went above and beyond Mac Haik Ford working with exactly what we wanted and $1000 cheaper than any other dealer Haik Ford working with exactly what we wanted and $1000 cheaper than any other dealer More

Was driven to website from Jerry Reynolds - The Car Pro Radio Show on KLBJAM Saturdays from 12p-3p based on Jerry's personal recommendation of Iwanttobuyused.com. I found a 2010 Infiniti and inquired onli Radio Show on KLBJAM Saturdays from 12p-3p based on Jerry's personal recommendation of Iwanttobuyused.com. I found a 2010 Infiniti and inquired online via text and got a reply back within 24 hours - even on day that the dealership was closed. I enjoyed the non invasive nature of text communication and response without being required to provide personal data. Darren answered my questions and was extremely easy to work with without any pressure at all. I didn't care for the initial car I visited for, Darren showed me another option that was a better fit for me and priced right - 3 days later, we drove it home. The entire used car staff at Leif Johnson central was beyond accommodating with respect for my time and making the process simple and clean. Thanks for the great work and would highly recommend this dealership. Kelly Dixon More

very professional sales and finance, no bait and switch here like other dealers. good price,trade in. vehicle purchased was in excellent shape, everything there, jack,spare owners manual. detailers broke t here like other dealers. good price,trade in. vehicle purchased was in excellent shape, everything there, jack,spare owners manual. detailers broke the windshield, new windshield installed on the day and time i requested More