
Leif Johnson Ford Inc.
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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James Billington was extremely helpful to me in finding the 2012 Ford Explorer that I was looking for. I conveyed to him what I was looking for and he found it in a short amount of time, with even more fea the 2012 Ford Explorer that I was looking for. I conveyed to him what I was looking for and he found it in a short amount of time, with even more features than I had hoped to get at my budget. He was in tune with my priorities and pursued the search for the vehicle the day that we met. I am thoroughly pleased with his service and that of the dealership. Service Manager Thomas Ledford went out of his way to help me with the Securicode keyless entry issue that came up after my purchase. I was treated with respect and professionalism by everyone I had contact with at Leif Johnson Ford and I would highly recommend them to anyone looking for a used vehicle. More
We give Leif Johnson a perfect score because they did an incredible job getting us exactly what we asked for in a timely manner with great customer service and an incredible price. A++ Craig and Amy Blanfo incredible job getting us exactly what we asked for in a timely manner with great customer service and an incredible price. A++ Craig and Amy Blanford More
Gary was very helpful getting me the truck I wanted and at a super price. The buying process went extremely smooth. I could not be any happier about my buying experience at Leif Johnson. at a super price. The buying process went extremely smooth. I could not be any happier about my buying experience at Leif Johnson. More
My wife and I visited the dealership on a Friday night. We had prior experience with Shea and asked for him, he was off but, we were helped by Travis very kindly knowing that we would come back on Saturday We had prior experience with Shea and asked for him, he was off but, we were helped by Travis very kindly knowing that we would come back on Saturday to see Shea. We were initially looking a a Ford Flex with certain features and color. On Saturday we called Shea on the phone, after long discussion we decided to go with the Ford Edge. Shea he went to great lengths to find the exact vehicle that we wanted almost identical in everyway to the Ford Flex. I feel that Shea went above and beyond to make sure we were completely satisfied. Shea is not pushy, he is very pleasant to work with and genuinely makes you feel comfortable in the process. More
Being loyal means nothing, I bought 6 new and used vehicles over the past 4 years and I didn't have a problem trading in my vehicle and getting a fair price on trade in even if i had some negative equ vehicles over the past 4 years and I didn't have a problem trading in my vehicle and getting a fair price on trade in even if i had some negative equity but now they only give you auction price 1/2 of what its worth,In the past I got KBB trade in or very close to it. I will be shopping at another dealer that is willing to sell cars and at least work with me. I'm going to miss Robert at Riata he is the best sales person out of all five dealers its not Roberts fault it's the guys in the back. Thomas Lott More
I found the car on autotrader.com and called Leif Johsnson Ford. Ryan was very friendly, and helpful on the phone. He had the vehicle ready to test drive when I got there. He was knowledgable about t Johsnson Ford. Ryan was very friendly, and helpful on the phone. He had the vehicle ready to test drive when I got there. He was knowledgable about the make and model and very approachable - I never once felt pressured. They even put two new tires on for me and drove me to drop off my rental car, after I had purchased my new vehicle. Exceptional, friendly and helpful staff! More
Did most of my negotiation over the internet so when I got there to test drive, and decided to buy, the process went much faster. This is the 4th vehicle I have purchased from Leif Johnson. got there to test drive, and decided to buy, the process went much faster. This is the 4th vehicle I have purchased from Leif Johnson. More
I recently purchased a vehicle from Leif Johnson off of Ben White. I wasn't sure what I wanted. Dan assisted me with test driving some cars. I found the one I liked and purchased it at a decent price. Ben White. I wasn't sure what I wanted. Dan assisted me with test driving some cars. I found the one I liked and purchased it at a decent price. Dan was pretty friendly. Opened up to me about the car buying process. I would say it was an overall good experience. I am happy with my purchase. More
I recently brought my vehicle in for service to Leif Johnson due to the a/c no longer functioning. Randy Filippuzzi met me in the service area, noted the issue, and let me know he was on top of the iss Johnson due to the a/c no longer functioning. Randy Filippuzzi met me in the service area, noted the issue, and let me know he was on top of the issue. Luckily for me, I had a Ford Extended Service Plan to cover mechanical issues on the car so I was not terribly concerned at the time. I later received a call from Randy letting me know that they found the problem with the a/c, but there was also apparently an issue with the Ford service plan warranty coverage. My heart immediately sank. Randy and I discussed the issue, but since I was busy I told him I would simply try to come down to Leif Johnson that afternoon so we could take care of the situation. About 15-20 minutes later, Randy called me back to let me know that he and his supervisor called Ford directly to clear up the issue and get the repair back on track. No further action was needed from me. I cannot express how outstanding it is when someone takes ownership of a situation, and jumps in to make things right. In this day and age, there are so many places that have lost sight of true customer service. You know...the kind that you would give your close friends or family if they were coming to you. Randy not only demonstrated to me that he and the Leif Johnson service team know what true service is, but by looking at the "compliment wall" in the service area, he has done the same for a number of other people. It is a shame their stories are not on this board, as there are a few that are quite noteworthy, such as a situation in which Randy personally drove to a customer who was having car trouble at a local restaurant to help them out. If you are looking for a trustworthy dealership to bring your vehicle to, do not hesitate to bring your car to Randy at Leif Johnson. More
Wow....That's all I can really say after my experience at Leif Johnson Ford. These guys are AWESOME! If you really want to go to a dealer that will treat you right with none of the typical BS g experience at Leif Johnson Ford. These guys are AWESOME! If you really want to go to a dealer that will treat you right with none of the typical BS go see Darren Nichols, Steve Clark and Dave Christian. I initially inquired over the internet about a 2009 Chevy Cobalt SS and received a reply from Darren. Darren was extremely knowledgable when it came to the car sales process and was willing to work with all my needs and requests. He was very calm and did not try to pressure me at all. Very personable and a great guy. A+++ Steve Clark also assisted with my vehicle purchase and let me tell you, this guy will fight to get you the car you want in the price range you need. He knows vehicles very very well (especially Chevrolet's) and was a pleasure to work with. Finally, I finished up my deal with Dave Christian (finance manager). We had a great conversation throughout working through the paperwork. He was confident in his speaking and could answer all my questions concerning the documents. Way to go guys! More