Leif Johnson Ford Inc.

Stayed past his work schedule to help us. Found us a car that we really needed for our growing family. Made sure we were happy and satisfied. Even called back the next day to make sure we made it home ok an that we really needed for our growing family. Made sure we were happy and satisfied. Even called back the next day to make sure we made it home ok and that we were still happy with our purchase. More

We recently purchased a 2013 Ford Explorer from Dave Christian at Leif Johnson Ford. After talking to multiple salesmen as we visited several times, we decided Dave Christian's personality worked best f Christian at Leif Johnson Ford. After talking to multiple salesmen as we visited several times, we decided Dave Christian's personality worked best for us. He made sure we found a car with exactly what we wanted. He also made sure they beat the price from another dealership in Texas. We were very happy working with Dave, and we will work with him again for our next new car purchase. Travis and Rhonda Davies More

I had been looking online for weeks for a F150 4x4, no one in Central Texas really had any used inventory. Leif Johnson Ford has the best used truck selection. A friend referred me to Chuck, the used car one in Central Texas really had any used inventory. Leif Johnson Ford has the best used truck selection. A friend referred me to Chuck, the used car manager, he had Steve Clark call me get some info about what I was looking for, it took a couple trips, but I found the truck that fit my needs and my budget. I now am the proud owner of a great looking 2010 F150. The sales experience was a smooth one Steve even met me at another location to sign papers, now thats customer service!! Steve Clark and the staff at Leif Johnson Ford did a great job. More

This is easily the worst car-buying experience I've had. We bought the car at 36,000 miles. The engine blew out at 38,000 miles. Leif Johnson wouldn't stand behind the sale. Apparently the oil had never bee We bought the car at 36,000 miles. The engine blew out at 38,000 miles. Leif Johnson wouldn't stand behind the sale. Apparently the oil had never been changed - something easily detected when they procured the car. We had to replace the engine. It would have cost us $6,000, but through insurance we were able to get it replaced at another dealership for $500. We asked to be reimbursed for the expense, but they declined. They showed no empathy for the situation, and told us we were on our own. As I read through other reviews online, I can see this is not an isolated incident, but rather a symptom of a much bigger problem. More

Although I bought a very inexpensive car (Ford Fiesta), I was treated like a VIP by Sonya. She was extremely knowledgeable, thorough and patient. I've had many, many unpleasant experiences in car dealersh was treated like a VIP by Sonya. She was extremely knowledgeable, thorough and patient. I've had many, many unpleasant experiences in car dealerships. So this was very refreshing. Many thanks, Sonya. Peter was my "Sync Tech", helping me to feel comfortable with the car's technology. He was so bright and personable, I'm surprised a car dealership is able to hold onto talent like that. Katie in finance made the paperwork a breeze. Also, I was pre-approved through Chase for their best consumer auto loan rate. But Katie got me an even better rate! The extended warranty was offered without any pressure at all. I opted to take it. 36K miles isn't a lot. The quality in this Fiesta is impressive. Even so, cars have a lot of technology in them now. I want to drive worry-free after 36K. I'm not related to Leif Johnson in any way. No one asked me to post this review. I just know it's hard to find a car salesperson you can trust. Ask for Sonya. More

I was referred to LJ Ford by a friend who had bought a F150 4x4 last year, The sales rep was Bruce Ruark. He was highly educated on every vehicle on the lot. I was looking to buy a used truck and Bruce s F150 4x4 last year, The sales rep was Bruce Ruark. He was highly educated on every vehicle on the lot. I was looking to buy a used truck and Bruce sent me emails of used trucks on his lot. I picked one out and Bruce drove me to go look at it. The truck had a lift kit on it, and I told Bruce my wife would need a rope & ladder to get in. We went back to the lot and looked at a few more trucks. Nothing within my price range, I left the lot and looked at 4-5 more dealership and most of them did not want to give me the time of day. I stayed in contact with Bruce and ended up buying a new truck for less than what my budget was. We dealt over email and it was painless I got just what I want and more!!! We went to pick up my New F150 4x4 and it was not ready at the time I was told. Bruce sent us across the street and bought us lunch! I would referrer Leif Johnson again and again. No high pressure, just a bunch of nice people that want to help get you what you want. More

David and Jesse were both extremely helpful with assistance and information with the selling and purchasing process and vehicle information. I highly recommend them and Leif Johnson Ford. Thank you! assistance and information with the selling and purchasing process and vehicle information. I highly recommend them and Leif Johnson Ford. Thank you! More

Pain free experience. Very helpful employees and I will go back for future purchases. Steve made the experience much, much better than experiences I have had at other dealerships. go back for future purchases. Steve made the experience much, much better than experiences I have had at other dealerships. More

I am a USAA customer and used USAA's car buying service to find a new truck. Leif Johnson Ford was one of two certified dealers within a 75 Mile radius of FT Hood. Within minutes of submitting my truck p to find a new truck. Leif Johnson Ford was one of two certified dealers within a 75 Mile radius of FT Hood. Within minutes of submitting my truck preferences into USAA, I received a call from Leif Johnson Ford. I went to the other certified dealership prior to going to Leif Johnson. I felt that I being pressured in this dealership and that I was not getting a fair deal for my trade in. While I was at this other dealership, Dave Christian from Leif Johnson called me again and told me that he would beat any deal offered to me from this other dealership. I figured it was just a car salesman making promises to get my business. It turns out that this was not the case though. I went to Leif Johnson and met with Dave Christian. Dave immediately asked what the previous dealership offered me and started researching. I was able to get a 2013 Ford F-150 XLT for several thousand dollars less that the previous dealership. Additionally they offered me $2,700 more for my trade in than the other dealership did. I was impressed by Leif Johnson's customer service and dedication to getting the customers the best deal possible. At no point did I feel that I was being pressured or taken advantage of. I would strongly recommend this dealership to all service members! More

In looking at Vehicles I had done weeks of homework and new exactly where a vehicle should be priced. They had one that was priced high but fit what we wanted. In negotiations they came down a little but w new exactly where a vehicle should be priced. They had one that was priced high but fit what we wanted. In negotiations they came down a little but wouldn't budge after that. I was able to negotiate up the price they quote in my trade in to make up the difference. So don't expect to deal to much with them. Of course they tried telling me they were only making $100 on the truck which I know is not the case. Problems came in after sitting there for 2 hours while they did paperwork and finished everything up. After that I determined they did not have the door code and I had to argue with 5 people for over 2 hours while many people came out to try and figure out the code, or looked up on the internet how to determine the code. This is where they got very short and snooty to us. It got to the point where I researched it and told them their service department could find the code in 5 minutes by hooking it up to the computer. They said they would be charged $75 to do that and I would be sitting there for 2 hours. I don't care, I just bought a car from you , you can eat the $75 ( later found out it was $30 to them) and get me the code to my car. I had to hear about how these charges add up to them and they are not responsible for that. After arguing with multiple people and threatening to back out of the deal they gave me a paper saying it was free. Took it over and was done within 15 minutes. I was also promised the books to the vehicle and the floor mats. This has never happened and now I am being avoided when I call. No email responses and oddly enough no one can take my calls anymore. Funny how they jump on your calls when you're looking at buying. I even asked in an email that if they were not able to do either to just let me know. Any response is better than being avoided. I feel like I got a good vehicle at a good price but cannot believe anything that is told to you and they will not do anything extra for you. Like they say, if it's not in writing you're not getting it!! More