Leif Johnson Ford Inc. - Service Center
Austin, TX

246 Reviews of Leif Johnson Ford Inc. - Service Center
We always get great customer service during each scheduled maintenance, Staff is professional, and always go above and beyond to provide us with everything we need!! scheduled maintenance, Staff is professional, and always go above and beyond to provide us with everything we need!! More
Quick, efficient, caring, communicated well. I always come here to get my vehicles serviced. This is my third Ford Escape. Thank you exc svc s come here to get my vehicles serviced. This is my third Ford Escape. Thank you exc svc s More
They said what they'd do & for how much & did what they said. Kind, courteous & efficient. Always a pleasant experience at Leif Ford. We'll use their services again in the future. said. Kind, courteous & efficient. Always a pleasant experience at Leif Ford. We'll use their services again in the future. More
Service and Professionalism was outstanding. Made an appointment and they had my vehicle in before the time that was scheduled and was a quick turnaround. appointment and they had my vehicle in before the time that was scheduled and was a quick turnaround. More
the staff at the dealership is friendly and the service at the dealership is wonderful. I will return here in the future. Thank you and keep up good work. at the dealership is wonderful. I will return here in the future. Thank you and keep up good work. More
Bad experience on having my keypad replaced. Would rather wait for a phone call to vent. On how bad my service was not sure why it took so long. wait for a phone call to vent. On how bad my service was not sure why it took so long. More
Otay Martinez is the service advisor I go to. He is very knowledgeable and helpful every time I go in, kudos to him. Justin Fowler is always a pleasure also. He alway ensures I'm being taken care of to my s knowledgeable and helpful every time I go in, kudos to him. Justin Fowler is always a pleasure also. He alway ensures I'm being taken care of to my satisfaction. Great Service Dept, way better than all other Ford dealership in the area!!! More
I called for an appointment on Monday for a backup camera that was inoperative. I dropped the car off Tuesday, it was diagnosed Tuesday afternoon and it was installed and picked up Wednesday afternoon. I ha that was inoperative. I dropped the car off Tuesday, it was diagnosed Tuesday afternoon and it was installed and picked up Wednesday afternoon. I had called another Ford dealer Monday and they could not see me for two weeks. The admin. people whom I paid were very friendly and even the young man getting my can was very friendly. Paul the service advisor was great, promptly advising the solution & price and when the car was available. . . More
Very pleased with the service we recieved from LJF They had a loaner for us and our vehicle was repaired in a timely manner. Jamie was very informative and Erica halped with the paper work for the loaner. had a loaner for us and our vehicle was repaired in a timely manner. Jamie was very informative and Erica halped with the paper work for the loaner. More
Paul always takes great care of my truck and is super helpful! Paul also responds quickly with solutions and got my truck back to me fast helpful! Paul also responds quickly with solutions and got my truck back to me fast More