Leif Johnson Ford Inc. - Service Center

I cannot say enough good things about my service appointment. They are always courteous, professional, and deliver on time service. Super staff shout out to Megan and Otay appointment. They are always courteous, professional, and deliver on time service. Super staff shout out to Megan and Otay More

Courteous, professional and timely! Courteous, professional and timely! Courteous, professional and timely! Courteous, professional and timely! Courteous, professional and timely! Courteous, profe professional and timely! Courteous, professional and timely! Courteous, professional and timely! Courteous, professional and timely! Courteous, professional and timely! Great! More

Best service there is! What I like most about Leif Johnson is that the atmosphere and interactions feels like a family transaction as they are all about full support. Every rule about safety during th Johnson is that the atmosphere and interactions feels like a family transaction as they are all about full support. Every rule about safety during the pandemic are also respected during all my visits the past year. Thank you! More

El servicio es muy eficiente, y su personal muy atento. Siempre resuelven los problemas con mi auto y me brindan un muy buen trato. Gracias Leif Johnson ford Siempre resuelven los problemas con mi auto y me brindan un muy buen trato. Gracias Leif Johnson ford More

Megan was AMAZINGLY AWESOME yet again, she is very knowledgeable in her work ethics and I am only here because she is here. So goes I go. knowledgeable in her work ethics and I am only here because she is here. So goes I go. More

Leif Johnson Ford has always given excellent service for my Ford Explorer. I purchased my Ford from Lief Johnson. Lief Johnson has done all the necessary maintenance as scheduled. I am pleased to recomme my Ford Explorer. I purchased my Ford from Lief Johnson. Lief Johnson has done all the necessary maintenance as scheduled. I am pleased to recommend Lief Johnson to my family and friends. More

Megan alway make sure I am taken care of when I visit Leif Johnson service department with a situation with my vehicles. Megan alway look out for my best interest and make to let me know about problems w Leif Johnson service department with a situation with my vehicles. Megan alway look out for my best interest and make to let me know about problems with my truck that needs to be corrected. More

If you want horrible customer service, go to this dealership. If you want them to keep your car for 2 weeks with no effort at communication, go here. If you want them to then do the job wrong and sen dealership. If you want them to keep your car for 2 weeks with no effort at communication, go here. If you want them to then do the job wrong and send you on your way only so you can break down down the street, again, go here. If you want hail damage that won't be compensated for while your car sits in their lot while it should be at your home protected under your carport, go here. Leif Johnson Ford on Airport Blvd in Austin, Texas, if you had a soul, I'd eat it, and then go back for seconds. But I'll just let my insurance company handle that.. That's my review, take or leave it, and have a wonderful day..-10,000 star rating.. More

We lost one of our car key fobs and figured we'd get it replaced from the dealership to ensure the remote start and keyless entry continued to work. After two weeks, more than 6 phone calls, two trips to t replaced from the dealership to ensure the remote start and keyless entry continued to work. After two weeks, more than 6 phone calls, two trips to the dealership, and an email to the Service/Parts Director, we still do not have a replacement key. We tried to stay positive and give them a chance to get this right. They simply don't get it. The first thing you do when a customer complains about inadequate service is reassign the case to someone else, or handle it personally. Instead, we had to deal with the same incompetent person who continued to make a mess of things. We are going elsewhere for any non-warranty service and will go to another dealer for any warranty-related service. Our next car will not be a Ford. More

After a horrible experience at Mac Haik Ford in Georgetown, I took my 2017 Navigator into LJF. Ken Diamond the service manager was excellent and took great care of me. MHF gave my vehicle back Georgetown, I took my 2017 Navigator into LJF. Ken Diamond the service manager was excellent and took great care of me. MHF gave my vehicle back after 6 weeks of repair. Not only was it not running right, but there was engine coolant still leaking from the vehicle. Upon a quick inspection Ken determined that MHF did not fix what was supposed to be fixed, charged for repairs not done, and did not professional repair what they did charge for. It was quite a mess. Ken worked with Travelers to get a supplement done, fixed all of MHF errors, and communicated great with me throughout the process. At the end of the day, my vehicle ran great, looked good, and I now have the confidence I deserve in my vehicle, all thanks to Ken's professionalism and skill. I would not have had these issues if I had simply driven a few extra miles to LFJ where they truly are a great dealership that cares. Chris More