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Leif Johnson Ford Inc. - Service Center

Austin, TX

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246 Reviews

246 Reviews of Leif Johnson Ford Inc. - Service Center

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April 28, 2021

Great service, Megan was great as my service advisor! I appreciate the good communication about the recalls that were done to my vehicle. I will be coming back! More

by BOBVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
April 28, 2021

just like always Megan was professional , friendly, and helpful. She kept me informed and out the door on time to make my nephews Baseball game! More

by RMYERS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Super service and kept apprised of my cars status with my adviser. Recommend service department to all customers to get service at leif johnson ford More

by JODENN60
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Service was great. Megan helped make things right with the air filter. There was an acorn stuck in there and they fixed it afterwards. Good follow up More

by tye888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
April 27, 2021

Megan was great! Requiring twenty five words is ridiculous I bet you don’t get many people completing the survey for this very reason. I will NEVER respond again. More

by ANDREW@MIGHTYCONE.COM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan
April 27, 2021

Overall oil change service was good. A recall was performed as well. The gear indicator no longer works after service. Have not brought truck back yet. More

by A5 lver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I have already answered a previous survey for the services I received and the rating was excellent as well. thank you for all your help. More

by KIKE0975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Megan was great; she was cheerful and enthusiastic. I didn't have an appointment but was able to have my Expedition serviced quickly and inexpensively.. More

by DROBERTS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I love working with your team. Sandra & Megan worked with me on this servicing, and both were informational and instilled confidence. Every experience I've had with Leif Johnson has been top notch. More

by CDOUGLASS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan, Sandra
April 26, 2021

Great customer service from start to finish. Got my oil change, tire rotation and recall done in a timely manner. Explanation of service was clear and detailed, as well as what the next service appointmen More

by STovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
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