Leikin Motor Companies
Willoughby, OH
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Although the salesmen were very friendly upon learning that I was interested in a certified pre-owned vehicle and were seemingly very accessible to me via phone as well as email this all changed as soon a that I was interested in a certified pre-owned vehicle and were seemingly very accessible to me via phone as well as email this all changed as soon as they learned that I was no longer considering the vehicle. There were too many physical flaws on the Mercedes and I was able to find a much better deal on a higher quality car on a location closer to my house. I put down a $500 deposit towards the car on my initial visit which they immediately cashed the next day although the sale was not finalized. I wrote many emails confirming that the deposit was refundable and each time the question was avoided and not directly addressed. It would be understood that if the refund was indeed nonrefundable it would be noted on the receipt that I received and the salesmen would have no reservations stating that the deposit was nonrefundable. However is now approximately three weeks later and I have no word on my refund and Craig and Kevin no longer return my emails. Please keep in mind that Leikin Motors is a smaller dealership and are likely in need of the money and sales more so than a larger dealership. Therefore I recommend that prospective buyers proceed wtih caution or better yet explore larger and highly rated dealerships as Leikin has repeatedly been rated very low by consumers. More
Although their service and attitudes were stellar, Leikin was, at best, mediocre. The only thing that is wrong with this dealership is the pricing. Every single Mercedes on the lot is overpriced by at leas was, at best, mediocre. The only thing that is wrong with this dealership is the pricing. Every single Mercedes on the lot is overpriced by at least $3,000. Unless you want to pay full price with a markup for your Mercedes, Leikin is not the answer. This is why I bought my next two Mercedes from Mercedes-Benz of North Olmsted. Even though MBNO is 50 miles away from my home, it's still worth the deal I got to continue buying from them. More

