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Leikin Motor Companies
Willoughby, OH
128 Reviews
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128 Reviews of Leikin Motor Companies
January 13, 2014
Helped me find the car perfect for my needs!!! Highly recommended this dealership and I will return to buy my next car here!! Pleasure to work with recommended this dealership and I will return to buy my next car here!! Pleasure to work with More
by letubu
Employees Worked With
Brad Katz
Helpful January 13, 2014
Brad Katz was great. He was knowledgable, attentive and a hard worker. So was the finance group and the service group. I would highly recommend them to anyone. Jim Stief a hard worker. So was the finance group and the service group. I would highly recommend them to anyone. Jim Stief More
by jamesstief
Employees Worked With
Brad Katz
January 10, 2014
Brad Katz is the greatest cars salesmen I've worked with in my life! I highly recommend Leikin motor companies.there Nothing but the best. -Mike K. with in my life! I highly recommend Leikin motor companies.there Nothing but the best. -Mike K. More
by Mkirsch1
Employees Worked With
Brad Katz
January 10, 2014
I would recommend this dealership to anyone in the market for a new vehicle. The dealer who helped me, Brad, was very knowledgable about the vehicles and helped me make the right decision. He was enthusiasti for a new vehicle. The dealer who helped me, Brad, was very knowledgable about the vehicles and helped me make the right decision. He was enthusiastic and great to work with. I am very pleased with my car. More
by katinaki5
Employees Worked With
Brad Katz
January 09, 2014
I emailed the Mercedes Dealership in response to a vehicle that I had seen posted on the internet. Within hours a salesman, Brad Katz, responded by email. The next day, we scheduled an appointment t vehicle that I had seen posted on the internet. Within hours a salesman, Brad Katz, responded by email. The next day, we scheduled an appointment to see the car. Prior to my coming in, Brad asked a few questions which allowed him to be more prepared when I came. There was no pressure to make a pressure and after several days, I drove off in a beautiful E350. I've had my car for just over a month and I am even happier now than I was when I pulled off the lot. I would definitely recommend Brad to my friends and Family who are looking for a car. Thanks Brad, Bev Abbott. More
by babbott27
Employees Worked With
Brad Katz
September 13, 2013
It was like dealing with old friends. A very positive experience. Above and beyond other dealers. Sending a driver to pick me up was a pleasant surprise experience. Above and beyond other dealers. Sending a driver to pick me up was a pleasant surprise More
by nsertyell
Employees Worked With
Dave Widrich
August 31, 2013
I phoned the Internet Manager, Andy Rupert, about a few cars I had viewed both on line and after general business hours one evening. Andy was very pleasant and efficient, providing me with detailed informa cars I had viewed both on line and after general business hours one evening. Andy was very pleasant and efficient, providing me with detailed information regarding the amenities of each car I asked about. Per my request, he provided me with lease v. purchase options for the vehicles under discussion. Andy understood the financial parameters that my wife and I were working within and he brought to our attention other vehicles within that range that we seriously factored into our ultimate decision. After agreeing on a price for a 2010 Cadillac CTS, Andy was able to find us a better financing rate than the one we were prepared to go with. Overall, absent Andy's advice and cooperation, I doubt the deal we made with Leiken would have taken place. David and Marci Gatz More
by davidsg
Employees Worked With
Andy Rupert
August 30, 2013
I've been dealing with Leikin Motor Companies for many years and the sales process and service is excellent!! Ken has worked with me for my last 3 Volvos and has always gone above and beyond to help many years and the sales process and service is excellent!! Ken has worked with me for my last 3 Volvos and has always gone above and beyond to help me!!! More
by Lori Silverstein
Employees Worked With
Ken Counselman
March 21, 2013
On Oct.22/2012 at around 3:30pm, I pulled my 2004 Volvo xc90 into the service dept.I walked up to the Service desk, where Advisor David Leighty stood. He asked how could he help me.I said I needed 6 it xc90 into the service dept.I walked up to the Service desk, where Advisor David Leighty stood. He asked how could he help me.I said I needed 6 items repaired.David took my name and phone number and I came up on his terminal.I told him the sunroof is loose,rattles and leaks.I then told him that I had half a foot of water on the passenger floor,and under the pass seat.I told David that the Stereo Amp.is under that seat, and it will need to be replaced after they fix the sunroof.I told David to replace the Exhaust from the Cat.conv. on back.Now at #4) Order a Key and a remote.5)Replace the timing belt, water pump, thermostat and upper and lower radiator hoses. And finally I told David to fix the wiring for the Brake lights. I said I am in no hurry and as long as I have something to drive I'd be fine. David asked Cheryl if they had any cars, and she gave him keys to a 2008 Mazda.I said,why don't you put $4000 down so as your Tech is working on it,you've got money to work with. He then had me initial the loaner car agreement form, where he had put 0.00 charges and said if you're fixing all this, we should be able to take care of the loaner. I stood there for a few moments talking to Cheryl, who I have known for 15 years. David pulled the Mazda up, I got in and went on my way.I never saw ,or signed a repair order.A few weeks later, David called me, and proceeded to tell me what they found, and said we were at about $4400, with out the belt/pump service.He stated I needed $2000 for 2 modules to fix the stop lights.And loaner car charges.At that point I said STOP working on my xc90, and I now need a WRITTEN estimate, telling me EXACTLY what it would cost.I gave him my e-mail address. Two weeks later, I get a loose leaf notebook page with 5 items listed as Parts and Labor.Note:(I had 6 items).In the interim, I had Chemo, and had 4 strokes.I get Out of the Cleveland Clinic,get home and see he had picked up the loaner.I called David and he went dowm the list,and he said his Tech put the 2 modules in to fix the Brake lights, but it did not fix the lights, so his Tech checked further and found an open wire and now they work. He said he will not charge me for fixing the open wire! I said what about the $2000 in modules? He said that I HAD TO PAY FOR THEM! David charged me $110 to tell me that the Amplifier got wet.I told him we already knew that, and I asked you to replace it. Silence...David had charged me $963 for the loaner car which the loaner agreement (a WRITTEN CONTRACT) stated it would cost $0.00. David charged me for 3 seperate charges for anti-freeze on the SAME JOB LINE! $26 x 3. The parts dept. software should have caught that, flashed a notice stating that the part already exists, and asked you if you wanted to change the quanity.3 gallons mixed with 3 gallons of water, equals 24 quarts.WOW! it only holds 10 quarts.And that one job was 20% over the written estimate. I made it very clear. Tell me what it needs, I'll fix whatever you tell me,and I told him DO NOT LIE TO ME! I put the old $2000 modules back in and I reloaded the soft-ware.Brake lights work fine.We are now at over $8575.00, and my xc90 is still broke. No one went over the 8 pages of invoices with me, I never signed a repair order.But you must know where the real problem is at.It is in the parts dept.,when a Tech orders an electrical part,they are NOT allowed to return it.That puts the Tech, and the Advisor in a bad position. They are told to sell it anyway. My name is Kevin J Kroupa.I am a Master Volvo, Acura and Mer- cedes Technician.I am also a level L5 Instructor. I have written 3 books on Volvo repair. I am the founder of Karsinc. Keep Auto Repair Service in check.I have worked with Leikin's parts personal and at least 6 former Technicians, and when I asked each of the Techs why did you leave Leikin? The answer was always the same.They all wanted the customers to trust them and they didn't like being put in a position where they could not complain or suggest changes to regain that trust we so desprately need. More
by KevTech
Employees Worked With
David Leighty-Mike Bonitotti
February 04, 2013
Craig was fantastic snd got us in our dream car quickly and smoothly. A real pleasure to work with, we highly recommend Craig to anyone looking to purchase a new Mercedes! and smoothly. A real pleasure to work with, we highly recommend Craig to anyone looking to purchase a new Mercedes! More
by Mish1769
Employees Worked With
Craig Thompson
