Leith AutoPark Honda

Unethical practices I have only had to write horrible reviews a handful of times throughout my life but this place is by far the worst. I was referred over by a friend to I have only had to write horrible reviews a handful of times throughout my life but this place is by far the worst. I was referred over by a friend to one of the salesman who works at Autopark Honda. We already discussed the deal, colors and everything prior to me coming in. All I asked is I have my previous lease looked at and assessed for damages and any repairs I would have to pay before turning in my old lease for a new one. The salesman said no problem and had another employee come over to my old lease to take a look. The salesman than made a phone call and stated “everything was good to go and the damage on the civic would be under the $500 deductible. I said great and moved on back to his office. As we were doing some background info, the salesman would continue to answer phone calls right in front of me like I was non existent. One of the phone calls was another customer. The salesman’s took the customers credit card number over the phone and repeated it verbally as he was writing it down in front of me. I had my phone out the whole time and he never would have realized if I took a picture of the number. As he was writing it down, I asked him “are you serious?” He looked at me and said “just one minute.” I asked him to leave and do that somewhere else and not in front of a complete stranger. He came back and apologized but continued to try and justify his actions. We moved on and when I got to the finance office, they tried telling me I didn’t have the car looked at for damages and I could receive a bill from Honda. I explained that the salesman had someone look at it on the premise and told me everything was good. This went back and forth for some time. This was after I had the keys to the new lease and moved everything over to that car. After going back and forth, they took the old car and ate the damages. I went home with the new lease. That was all Saturday.....today I get a phone call from the salesman. He apologized for his actions but than asked me to “forget” the survey I may get in the mail. It would be a bad reflection on the dealership and him is what he said. That’s great, I love being harassed when I’m at work. I told him that I was going to pretend he didn’t just ask that of me and he preceded to tell me that it could affect his family. Honda, I love how you try to make me feel guilty for your own mistakes. I didn’t realize sharing client information was acceptable and calling customers to ask them to disregard surveys was a way of life for you. Oh wait there’s more.....the person that referred me, the salesman called him to ask for their SSN for the referral AND to discuss MY situation with them too see if I was upset. Needless to say....I will not be back. You want the surveys with all 10’s but god forbid you mess up. You want us to forget all about it. More

Phenomenal My sister was in the market to buy a new honda on Saturday...she wasn't planning to buy on that day but we met a salesman named jeff haight that got t My sister was in the market to buy a new honda on Saturday...she wasn't planning to buy on that day but we met a salesman named jeff haight that got the job done! He was very patient and listened to her and just was there through the entire process...what and awesome guy. So with that being said, I would highly recommend Jeff haight and autopark honda to all of my friends. More

Incredible Car Buying Experience! Hugh and Chris were so helpful and trustworthy while I was trying to find a car. Hugh walked me through all the features of my car and made sure I had Hugh and Chris were so helpful and trustworthy while I was trying to find a car. Hugh walked me through all the features of my car and made sure I had everything I needed. I would highly recommend working with them, and I absolutely love my car! More

Great Experience My wife & I recently purchased a 2018 CRV from Hugh Bodenstine. Hugh provided great service through the entire buying process. We'll certainly recomme My wife & I recently purchased a 2018 CRV from Hugh Bodenstine. Hugh provided great service through the entire buying process. We'll certainly recommend Hugh to anyone we know looking for a new vehicle. Kain was great to work with as well. Mick & Ginger Sabol More

Extremely Satisfied My wife and I had a great overall experience with Hugh in Cary, NC. We never felt pressured and we always felt secure and comfortable with our choice My wife and I had a great overall experience with Hugh in Cary, NC. We never felt pressured and we always felt secure and comfortable with our choice of vehicle. More

Autopark Honda My experience with Autopark Honda in Cary was awesome. The person I worked with was very helpful throughout the car buying process. I would definitely My experience with Autopark Honda in Cary was awesome. The person I worked with was very helpful throughout the car buying process. I would definitely recommend this dealership. More

Easy to work with, trustworthy, and friendly I had a great experience test driving and purchasing a Honda with the assistance of Barbara Yarber. She was friendly, helpful, and very easy to talk t I had a great experience test driving and purchasing a Honda with the assistance of Barbara Yarber. She was friendly, helpful, and very easy to talk to. More

Awesome Experience! The staff at Auto Park Honda are great. Their attention to details about the car buying process is wonderful. Absolutely No pressure to buy, they take The staff at Auto Park Honda are great. Their attention to details about the car buying process is wonderful. Absolutely No pressure to buy, they take their time to make sure you are getting the right car and that you are completely happy with your experience. Malik Moss has been my “car guy” for multiple car purchases and he’s awesome. I can ask as many questions as needed and he’s very knowledgeable about cars especially Honda’s. I have never had any issues with my cars I just love a newer car every couple years and Malik helps me find my next new car. More

Malik was very helpful and determined to get the car i wanted at a decent price. I was devastated when I arrive and ended up leaving with a big smile. I wou was very helpful and determined to get the car i wanted at a decent price. I was devastated when I arrive and ended up leaving with a big smile. I would highly recommend his service to others More

Easiest purchasing process by far! As soon as I walked into the dealership, I was greeted with a smile and an enthusiastic salesman (in the best possible sense). Malik made the purchasi As soon as I walked into the dealership, I was greeted with a smile and an enthusiastic salesman (in the best possible sense). Malik made the purchasing process quick, easy and fun! Carried on conversation but still managed to get me in a new vehicle quickly (and within my budget). Johanna was equally as friendly, engaging and quick. Couldn't have been more satisfied. More