Leith AutoPark Honda

First time customer at the Auto Park Honda service department. My first thought was the initial drop off area was as clean and immaculate as the showroom area. As I drove up, someone was already appro department. My first thought was the initial drop off area was as clean and immaculate as the showroom area. As I drove up, someone was already approaching before I could stop. I was then directed to Nick who help prepare the drop off. I was in and out in a flash due to I was dropping off my car for a recall repairs. The communication began immediately after dropping the car off, making sure everything was fine and acceptable. I was then notified the next morning as soon as the repairs began and then when the work was completed. When I arrived to pick up the car, Nick was able to provide everything for check out, then someone located my car and delivered it to me in the waiting are and I was on my way. Overall, excellent experience! More

their sales clerks don't listen to your concerns Today, I spent 2 hours in your showroom waiting for an oil change, tire rotation and alignment, AND MOST IMPORTANTLY someone to look at an issue that Today, I spent 2 hours in your showroom waiting for an oil change, tire rotation and alignment, AND MOST IMPORTANTLY someone to look at an issue that I’ve been having for the past couple of weeks. This issue is my Honda’s sluggishness in starting if it has been sitting more than an hour. I explained this issue to the clerk that I set my appointment with on the phone yesterday, the clerk that greeted me at my car when I arrived this AM, and with the clerk that wrote up my service ticket this AM. (he claims that I did not mention it) I mentioned it when he wrote up the ticket and again when my service was supposedly complete. When I mentioned it at the check out, and he knew the service was not complete to my satisfaction, he made no offer to have someone look at the issue, but said if it continues to happen, just come back. Perhaps he doesn’t listen when customers are talking about their needs, but prefers to focus on his sales pitch based on the cars mileage. He certainly DOES NOT care about good customer service. (IDEA, eliminate these clerks, as they don’t appear to listen, and just have customers use a touchscreen to select their services! More

Maria was very pleasant and wonderful to work with. She helped us pick the right car for our son. It is sure to last him many years! helped us pick the right car for our son. It is sure to last him many years! More

Nick was super helpful during my service appointment. First time servicing my car at Autopark Honda; Super quick and a very helpful, friendly staff. The ladies at the front desk guided me to drive up thr First time servicing my car at Autopark Honda; Super quick and a very helpful, friendly staff. The ladies at the front desk guided me to drive up through the garage doors for service. A tip, if you’ve never been before. More

Excellent process the experience was excellent sales staff was prompt and professional. Staff was very knowledgeable. All steps of the process were explained and followed staff was prompt and professional. Staff was very knowledgeable. All steps of the process were explained and followed More

My wife and I were plenty pleased to see the staff and drive a Honda Pilot. We were happy to see everyone taking the covid 19 seriously by wearing mask and keeping a safe distance. We as new parents are t drive a Honda Pilot. We were happy to see everyone taking the covid 19 seriously by wearing mask and keeping a safe distance. We as new parents are taking this matter extremely seriously. So thank you for making it as safe as we can. More

I had a wonderful experience. The sales person was awesome and made closing the deal easy. I really appreciate the fact everyone was easy to work with to get my Pilot. awesome and made closing the deal easy. I really appreciate the fact everyone was easy to work with to get my Pilot. More

I had a great experience purchasing our 2017 Honda Pilot. Stu was very good and the finance was very easy would recommend Auto Park Honda anytime. Stu was very good and the finance was very easy would recommend Auto Park Honda anytime. More

Consistently great service. I leased a Honda from this dealer several years ago, and, every time I needed an oil change or other routine maintenance, they always have had a conve I leased a Honda from this dealer several years ago, and, every time I needed an oil change or other routine maintenance, they always have had a convenient appointment for me. Yesterday I bought a new set of tires at Costco and I was immediately able to get an appointment for an alignment check to see if an alignment was necessary. This is offered free at this location. Problems were found, which I suspected would be, as the car was pulling slightly to the right, and an alignment was performed for a reasonable price. The car now drives like new. Their waiting room is very spacious and comfortable, with free bottled water and popcorn (popcorn wasn't available due to the pandemic). There is plenty of desk space to privately catch up on work while you are waiting. I also got the car safety inspected. Was there just slightly over an hour from service write up to driving out of the facility. More

Great experience! Would highly recommend! Barbara Yarber was so helpful and easy to work with when purchasing our new pilot! She was very knowledgable, not salesy, and went above and beyond ev Barbara Yarber was so helpful and easy to work with when purchasing our new pilot! She was very knowledgable, not salesy, and went above and beyond every step of the way. We LOVED working with Barbara and we LOVE our new Pilot! We would highly recommend working with Barbara at Autopark on your next vehicle! More