Was able to make appointment at day & time best for me.
Some adjustments + and - were made to maintenance services with Service Advisor Eldwin Breeden's call to me
Some adjustments + and - were made to maintenance services with Service Advisor Eldwin Breeden's call to me
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by Joseph315#
Apr 11, 2022 -
Leith AutoPark Honda responded
We're glad to see that the team took excellent care of you! Thanks for trusting us here at Autopark Honda to ensure you were satisfied.
I would recommend Nick Basile to be my Service Advisor
everytime, He demonstrates his professionalism every time I need service
everytime, He demonstrates his professionalism every time I need service
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by Raymond.Rouse unc
Mar 12, 2022 -
Leith AutoPark Honda responded
Raymond, your confidence in Nick and the Autopark Honda team means so much to us! Thank you for the recommendation, and we look forward to our next chance to provide you with professional automotive care!
Wonderful experience!
Thank you Eldwin for helping me get back on the road. Great works!
Thank you Eldwin for helping me get back on the road. Great works!
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by ticapaul
Other Employees Tagged:
Thank you to Eldwin and all the mechanics involved and Linda at the cashier.
Mar 04, 2022 -
Leith AutoPark Honda responded
We're pleased Edwin stepped in to make sure your needs were handled in a timely manner. Thanks so much for trusting Autopark Honda and we hope to see you again next time!
The customer service at this dealership is amazing.
My advisor Eldwin Breeden was very professional and helpful
My advisor Eldwin Breeden was very professional and helpful
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by davistamara40
Feb 28, 2022 -
Leith AutoPark Honda responded
Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Eldwin and the Autopark Honda team. Drive safely, and we hope to see you back again down the road!
Very happy with the service - I was out faster than they
indicated and they were super busy! Thank you!
indicated and they were super busy! Thank you!
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by gstowell872
Other Employees Tagged:
Don Hillenbrand
Feb 21, 2022 -
Leith AutoPark Honda responded
Happy customers make us happy! Thank you so much for coming to Autopark Honda for your auto service needs.
All went as defined. Completed recall notice action in a
timely manner. Very satisfied. Only minus was they didn't wash my car which was pretty dirty.:-( I went to the car wash directly following my my Auto
timely manner. Very satisfied. Only minus was they didn't wash my car which was pretty dirty.:-( I went to the car wash directly following my my Auto Park Honda visit.)
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by nctazman1
Feb 02, 2022 -
Leith AutoPark Honda responded
Thank you for this feedback. I apologize that we didn't wash your vehicle but am very glad that your recall repairs went smoothly. I hope we have the chance to deliver a five-star experience next time. Kevin Mills - Service Director - 919-467-4747
Eldwin Breeden took perfect care of us. We appreciate his
honesty and integrity. He didnt try to oversell us, he could easily have said we needed new brake pads, in addition to turning the rotor, but he assu
honesty and integrity. He didnt try to oversell us, he could easily have said we needed new brake pads, in addition to turning the rotor, but he assured us the pads were still good. In addition, i had a question about the dashboard screen on the way home. He called me back immediately, with his “expert friend” to coach us through the solution. Great service!
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by gay.littleton
Other Employees Tagged:
Tiffany, cashier
Jan 10, 2022 -
Leith AutoPark Honda responded
Thank you for the great review! We want the most for our guests, and we are glad to hear that you had such a knowledgeable and seamless service experience working with Eldwin. Drive safely, and we hope to see you back again at Autopark Honda!
Edit to initial review: I wrote this review once I
turned over my keys. Within 15 minutes the service man came out and told me that my car was finishing up. The dealer realized I was upset and made
turned over my keys. Within 15 minutes the service man came out and told me that my car was finishing up. The dealer realized I was upset and made sure the time was honored. I appreciate it when customer service recognizes an unhappy customer and makes it right. I didn’t think the review was getting posted or I would have edited this review sooner.
Doesn’t honor appointment times. When I arrived, I was told the wait for a simple state inspection would be an hour and half to 2 hours. I asked what was the point in making and appointment and the response was, “just like a doctors office…..if a doctor is not available then he can’t see you”. Well, I would never wait that long at a doctors office if I had an appointment…hence the word “appointment”. Never again will I bring my car here.
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by Angeldquay
Dec 03, 2021 -
Leith AutoPark Honda responded
Thank you for updating your feedback. Customer satisfaction is our goal and we appreciate you allowing us the chance to make things right. All of us at Autopark Honda wish you safe driving and we hope to work together in the future!
All the team was prepared to receive my car with zero
waiting time. I was expecting to get my car by end of the day but they even finished it by 2 pm. Team is very friendly and handled my request nicely.
waiting time. I was expecting to get my car by end of the day but they even finished it by 2 pm. Team is very friendly and handled my request nicely.
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by amina_mohsen
Nov 15, 2021 -
Leith AutoPark Honda responded
We're happy we could accommodate you and get you safely and swiftly back on the road, Amina! Thank you for putting your trust in the Autopark Honda team, and we wish you safe travels until we see you next!
Eldwin went out of his way to make my experience stress
free. He was knowledgeable, friendly and kept me updated on the status of the service. My experience with dealerships in general has not been positiv
free. He was knowledgeable, friendly and kept me updated on the status of the service. My experience with dealerships in general has not been positive but I wouldn't hesitate to go back to Auto Park Honda.
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by bbunker
Nov 01, 2021 -
Leith AutoPark Honda responded
Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Eldwin and the Autopark Honda team. Drive safely in your new vehicle, and we hope to see you back again down the road!