Leith Volkswagen of Cary

Dear Leith Volkswagen of Cary, I wanted to take a moment to express my heartfelt gratitude once again. This is now the second time I have had the pleasure of purchasing a vehicle from your dealership moment to express my heartfelt gratitude once again. This is now the second time I have had the pleasure of purchasing a vehicle from your dealership, and I am incredibly pleased with my decision to acquire another new (to me) vehicle. I owe a great deal of credit to Christy Suh, who was instrumental in my car-buying experience. Christy's expertise and assistance have made all the difference, and I am truly grateful for the exceptional service provided. I look forward to the possibility of continuing my relationship with Christy and the entire team at Leith Volkswagen of Cary in the future. Thank you sincerely, Ryan More

My experience and Leith Volkswagen in Cary was incredible. I arrived later than anticipated, due to an accident on my route. When I arrived my sales person was at the door to greet me and show me incredible. I arrived later than anticipated, due to an accident on my route. When I arrived my sales person was at the door to greet me and show me around their inventory. I was offered a bottle of room temperature or ice cold water while we spoke, which I thought was very kind. I can’t say enough about the store experience at this dealership. More

As usual amazing service and peace of mind we are getting the right vehicle for the right price the right vehicle for the right price More

It was a great and fun experience with Gerald at Leith dealership, will come back in the future. dealership, will come back in the future. More

Do not trust this dealer! They do not stand behind their products! I had a 5 year warranty on a car and called service to schedule an appointment two weeks before my warranty They do not stand behind their products! I had a 5 year warranty on a car and called service to schedule an appointment two weeks before my warranty expiration date. They scheduled service for the VERY NEXT DAY AFTER my 5 yr warranty expired. I asked if there was any possible way to schedule sooner, they said no, that was the soonest available appointment, so I scheduled the soonest available, thinking they would honor the warranty, since the issue was reported, recorded, and scheduled TWO WEEKS in advance of the expiration. By the way, other dealers were also booked up and unable to schedule appointments sooner. When I arrived, they said I would have to pay everything out of pocket! Maybe it was just a coincidence that the appointment was scheduled for the very next day after the 5 yr expiration. What I know for sure is that the decent thing to do would have been to honor the warranty since they were unable to schedule sooner. I tried speaking with the dealer’s general manager, but he would not budge, saying he would consider working with me if I had spent more money at his dealership in the past. I had my car serviced there before, but he said that since I did not regularly service my vehicle there, he didn’t even consider me a customer! What does that have to do with honoring a five year warranty that was built into the purchase price of the vehicle? I really wanted to believe that Volkswagen moved past their greedy, profit-crazed culture that came to a head with the huge international scandal a few years ago. But clearly, they still prioritize profits over people and integrity. More

Very helpful and informative. They answered all of my questions and got me into a car that met all of my needs at a price that met my budget. They answered all of my questions and got me into a car that met all of my needs at a price that met my budget. More

Great laidback experience from the minute we walked into the door. The entire process was painless and quick. the door. The entire process was painless and quick. More

Really easy to work with and enjoyable staff, walked away with a car I was very happy with. Thank you to Gerald, Faisal and Mary! with a car I was very happy with. Thank you to Gerald, Faisal and Mary! More

Gerald was super helpful and able to answer all our questions. I highly recommend him and Leith VW of Cary! questions. I highly recommend him and Leith VW of Cary! More

Gerald provided excellence customer service, was knowledgeable about the car I wanted to buy, and was extremely kind and considerate of my time. I would recommend him to anyone interested in buying knowledgeable about the car I wanted to buy, and was extremely kind and considerate of my time. I would recommend him to anyone interested in buying a VW. Thank you so much!!! More