Leith Volkswagen of Raleigh

I DO NOT RECOMMEND THEM, THEY ONLY CARE ABOUT SELLING YOU A CAR WITH THE BEST ATTENTION BUT IF YOU HAVE A PROBLEM WITH YOUR NEW CAR THEY WILL HAVE YOU WAITING FOR MONTHS TO TELL YOU TO PAY MORE TO GET ANOTHE A CAR WITH THE BEST ATTENTION BUT IF YOU HAVE A PROBLEM WITH YOUR NEW CAR THEY WILL HAVE YOU WAITING FOR MONTHS TO TELL YOU TO PAY MORE TO GET ANOTHER NEW CAR AND EVEN WHEN YOUR CAR WAS ONLY 5 DAYS OF PURCHASE. DISAPPOINTED, DON'T BUY YOUR CAR THERE, AND THE MANAGERS DON'T RESOLVE YOU, THEY DON'T ANSWER YOUR CALLS AND IF YOU GO TO THE DEALER FOR AN ANSWER, DON'T BELIEVE ANYTHING. More

It has gone very badly for me since May 2022 when I bought a 2022 Tiguan, it turned out to come with a factory defect and since then I don't have my own car, I have borrowed one from them. and the sol bought a 2022 Tiguan, it turned out to come with a factory defect and since then I don't have my own car, I have borrowed one from them. and the solution they recently gave me is to pay almost $7,000 more and they give me a new car, when my truck was only with me 5 days after it was purchased, they are abusers, nobody solves you, I feel frustrated and by the way I am losing my practice my second job. I do not recommend them, because to see they are super attentive but to solve your problem they want to get more money from you. More

We love our VW Taos. George was a big support on the purchase of our first car. I will definitely recommend Leith to my friends! George was a big support on the purchase of our first car. I will definitely recommend Leith to my friends! More

Great customer service, very helpful and friendly. I have no complaints when it come to buying my vehicle and trading my older one in it was a smooth transition. I have no complaints when it come to buying my vehicle and trading my older one in it was a smooth transition. More

George provided great customer service and professionalism and made the process quick and efficient, so grateful. professionalism and made the process quick and efficient, so grateful. More

Very pleasant to work with - very knowledgeable. George was very patient and answered all of our questions. George was very patient and answered all of our questions. More

Quick response knowledgeable respectful, even though my part was not ready yet but still satisfied part was not ready yet but still satisfied More

The staff was very friendly and helpful in determining the value of my trade in. They worked with me to get a third party inspection of the vehicle in was going to buy from them. the value of my trade in. They worked with me to get a third party inspection of the vehicle in was going to buy from them. More

Everyone that I dealt with was very pleasant, although I had one request in my offer to purchase the vehicle that I bought. That request was to detail the vehicle inside and out. The van was used and had had one request in my offer to purchase the vehicle that I bought. That request was to detail the vehicle inside and out. The van was used and had many miles on it. Kept it in the back for three hours so I thought they were doing a good job. I took them at their word as to them doing a good job. When I returned home the next morning I went to look the van over, the areas where I asked to be detailed was still in the same condition as it was when I found them to be dirty. I must say I will have reservations before I refer anyone to this dealership. I feel I was misled. Very disappointed. More

First time bringing my 2016 Tiguan for service at this location. Service center was clean and employees were friendly and not pushy with recommendations. They installed a new battery with a 5 year warrant location. Service center was clean and employees were friendly and not pushy with recommendations. They installed a new battery with a 5 year warranty. Definitely will be back to take care of recommendations as soon as I am able. They even tightened my passenger door which was making squeeking/creaking sound. Prices were also affordable and work was completed in a timely manner. Received a text from Larry the Service Advisor who offered to assist if we needed anything while waiting. Bathrooms were very clean and Awesome coffee machine in the waiting area. No one wants to spend money unexpectedly but the customer service experience was great and made it a positive visit. Definitely made a new customer today. Happy to leave a review for Leith VW. More