Les Mack Chevrolet-Buick Inc

I have purchased at least 7 vehicles from this dealer in recent years. I return because I have always been treated very fairly, both by the sales dept and service dept. I no longer shop their competitors. W recent years. I return because I have always been treated very fairly, both by the sales dept and service dept. I no longer shop their competitors. Warranty work has been dome promptly and correctly. I live about 2 miles from the dealership so it is very convenient, employees are all friendly so sometimes I just stop in to visit. Great place to buy a car! More

Les Mack Chevrolet-Buick-Chrysler made my car buying experience a pleasure. I usually dread going in to buy a car anywhere, but Les Mack came highly recommended from a friend so I was eager to to find experience a pleasure. I usually dread going in to buy a car anywhere, but Les Mack came highly recommended from a friend so I was eager to to find out how it would be. I walked in and was pleasantly greeted by Steve Mack. He was very friendly and had a good solid handshake. I was in a lease and was unsure of the best route to take this time, and he was very helpful with the pros and cons of buying versus leasing. I was coming from a Grand Prix and wanted something similar and he suggested the new Chevrolet Malibu. We looked at one that they had in the showroom and I really liked it. Steve took me out to let me test drive one and that is when I fell in love with it. I am very specific about color and equipment on my vehicles. I wanted a black LT2 with a sunroof and a six-disc cd changer. He didn’t have one in stock the way I wanted it, so he suggested locating one. He said that his day off was the next day, but Richard Mack would call me back and let me know if they could find one. I was really in no hurry as my lease was not up for a couple of months, but if they had it I would buy it. Richard promptly called me back the next morning and told me that there were none the way that I wanted them within dealer trade distance. He suggested ordering one, since I didn’t need one for a couple of months. I thought that was a great idea! Richard told me that Steve would call me right away in the morning to go over the details of the order process. Steve called me back right away the next morning. We went over all of the details and he was very knowledgeable. He ordered my car and it was in earlier than promised, two weeks before my lease was up, so it worked out perfectly. Steve and Richard really made my car buying experience a great one. The price they gave was better than what I was expecting and the actual purchase transaction went very smoothly. I fell in love with this car and bought for the first time in nine years. I will recommend Les Mack to all of my friends, family and co-workers. Steve and Richard were very pleasant to work with and I sent my daughter to buy a vehicle from them. I will be buying my cars from Les Mack! More