Les Stanford Buick GMC
Ferndale, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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This was my first time at this dealership and the experience was exceptional! John and Al are very knowledgeable and professional. Highly recommend! experience was exceptional! John and Al are very knowledgeable and professional. Highly recommend! More
Did not keep their word for the schedule appointment. Kept my car for 3 days after my appointment. With no update until I called. Did not have a loaner after the 3rd day Kept my car for 3 days after my appointment. With no update until I called. Did not have a loaner after the 3rd day More
My salesman Lavert Poole was very knowledgeable and helpful with purchasing my vehicle. I’m very pleased and satisfied with his service and recommend my family and friends. helpful with purchasing my vehicle. I’m very pleased and satisfied with his service and recommend my family and friends. More
Great Service. The Staffing is very helpful and Wonderful. Could've been better. Thank You The Staffing is very helpful and Wonderful. Could've been better. Thank You More
Professional, knowledgeable, fast, courteous. They made me feel like they wanted me there. I got a great deal with a hassle! They made me feel like they wanted me there. I got a great deal with a hassle! More
My first time financing a car and I was so nervous and overthinking the entire process but they were patient , worked with me and got me in my new car ! overthinking the entire process but they were patient , worked with me and got me in my new car ! More
The dealer did not give me all the discount I deserve or I’m entitled to and they overcharge me. It was very bad was a simple calculation. They overwhelmed me and over talk to me give me a chance very disap I’m entitled to and they overcharge me. It was very bad was a simple calculation. They overwhelmed me and over talk to me give me a chance very disappointed. The Deler owe me around $300 which 100% I’m entitled to Thanks I hope somebody will look at it and do something about it More
Service dept was once the greatest, but it is quickly going downhill. The bright star, however, is Larry. Larry is professional, takes time to explain things thoroughly, listens to the customer, and is going downhill. The bright star, however, is Larry. Larry is professional, takes time to explain things thoroughly, listens to the customer, and is very pleasant to work with. Al at the service desk is abrupt, he doesn't listen when I'm explaining the issue to him and talks down to me. I miss the desk staff from before-they valued the customers. But I guess that's a thing of the past at Les Stanford. More

