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Les Stanford Buick GMC

Ferndale, MI

Overview
Employees
Reviews
Vehicles
4.7
75 Reviews
WHY CHOOSE LES STANFORD BUICK GMC? Why should you buy from Les Stanford Buick GMC? Our unmatched service and diverse GMC, Buick inventory have set us apart as the preferred dealer in Ferndale. Visit us today to discover why we have the best reputation in the Ferndale area.
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21800 Woodward Avenue

Ferndale, MI

48220

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Showing 75 reviews

December 11, 2023

The staff handled my service needs promptly and my vehicle was ready when promised. Everything went smoothly. More

by Eddie T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 14, 2023 -

Les Stanford Buick GMC responded

Hi Eddie, we're happy you found our staff to be so supportive during your experience here at Les Stanford Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 07, 2023

Fantastic, fast, friendly, and most importantly, honest service from Les Stanford. I will always go there for all future service. More

by Little small
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 09, 2023 -

Les Stanford Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
November 29, 2023

All staff are friendly. Work is done in a timely manner and is completed correctly the first time. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, in Service.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
November 27, 2023

Great service! Friendly and prompt. They always do a good job squeezing me in to their busy calendar. More

by Trparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the service department
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
November 20, 2023

Fast And efficient service prompt contact and complete explanation of thier intention Very very easy More

by Lonnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
November 19, 2023

Tim provided good service. Was professional and explained clearly what was needed to fix my car and what would be the cost. Both Tim and the cashier were Friendly. More

by charlene.roseborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 16, 2023

Whenever I have a problem I call they get Me right in They are very professional and caring More

by jw71nova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
November 15, 2023

Customer service was OUTSTANDING! My vehicle was ready as promised within an hour. I love Les Stanford in Ferndale. I would recommend them for sales and services! This place treat you More

by adierre1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Helpful
November 07, 2023

Micah Turner was great. Service dept not prompt at all. Needs improvement. Why make appts if you can’t honor them, More

by justjack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 206-6600 at your earliest convenience to discuss how we can turn this experience into a positive one.

Helpful
November 06, 2023

The staff is always professional, courteous and knowledgeable regarding my vehicle. Service is prompt and shuttle their rides are convenient when leaving my car. More

by Cholleystanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Tim and Tree were helpful.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Les Stanford Buick GMC

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