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Les Stanford Buick GMC

Ferndale, MI

Overview
Employees
Reviews
Vehicles
4.6
68 Reviews
WHY CHOOSE LES STANFORD BUICK GMC? Why should you buy from Les Stanford Buick GMC? Our unmatched service and diverse GMC, Buick inventory have set us apart as the preferred dealer in Ferndale. Visit us today to discover why we have the best reputation in the Ferndale area.
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21800 Woodward Avenue

Ferndale, MI

48220

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Showing 68 reviews

November 15, 2023

Customer service was OUTSTANDING! My vehicle was ready as promised within an hour. I love Les Stanford in Ferndale. I would recommend them for sales and services! This place treat you More

by adierre1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Helpful
November 07, 2023

Micah Turner was great. Service dept not prompt at all. Needs improvement. Why make appts if you can’t honor them, More

by justjack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 206-6600 at your earliest convenience to discuss how we can turn this experience into a positive one.

Helpful
November 06, 2023

The staff is always professional, courteous and knowledgeable regarding my vehicle. Service is prompt and shuttle their rides are convenient when leaving my car. More

by Cholleystanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Tim and Tree were helpful.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Les Stanford Buick GMC

Helpful
November 01, 2023

Never signed up to do business with this company. Taken advantage of a “young “ adult is what I was called. I’m assuming they think cause I’m young that I’m not smart. More

by Lana k.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gonna b nice.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, I would like to get some more details about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (248) 206-6600 to discuss this further.

Helpful
October 31, 2023

The check in person was ok. The person that did the oil change didn't rotate the tires. It took over 2 hours. More

by donglo757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep. He was ok.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Helpful
October 26, 2023

Having Donna as my salesperson made getting the car I needed so much easier. Her knowledge on Kias really helped comfort me into getting it, and knowing what to look out for. So far, this car has run l More

by Greg W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg (manager), Teddy Salazar
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Dec 01, 2023 -

Les Stanford Buick GMC responded

Hi Greg, we're happy you found our staff to be so supportive during your experience here at Les Stanford Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
September 04, 2023

Sandy was definitely the best salesperson I’ve dealt with thus far. Super helpful and she made the whole process as seamless as possible! More

by Ndgordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Christos
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Dec 01, 2023 -

Les Stanford Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Buick GMC. We hope you have a great day!

Helpful
August 30, 2023

Thank you John Long for always going above and beyond. You have become a long time friend of mine. ❤️ More

by Nicole Fisher
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Long
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Dec 01, 2023 -

Les Stanford Buick GMC responded

Hi Nicole, we're happy you found our staff to be so supportive during your experience here at Les Stanford Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
August 30, 2023

Sandy is the sweetest person, she got me the car that I wanted, and I will Definitely send people her way! More

by Christinafaransi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Christos
Report | Print
Dec 01, 2023 -

Les Stanford Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful 1
August 30, 2023

John Long was the best and everything was awesome! I recommend Big John to anyone looking for a great car buying experience! More

by cariberry86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Long
Report | Print
Dec 01, 2023 -

Les Stanford Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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