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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
110 Reviews

110 Reviews of Les Stanford Buick GMC - Service Center

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April 04, 2025

Always helpful. Whether service area or help in purchasing new vehicle. Service appointments are helpful and timely in performing necessary mainfence of vehicles. More

by terrynlane
Recommend Dealer
Yes
Employees Worked With
Service dept. John malushi helpful and friendly
April 01, 2025

Poor customer service long wait time manger never call you back when you let them know about issues More

by lp3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
April 01, 2025

The staff(Mgrs, Service dept, Cashiers, etc) are always professiona. Currently there is a problem with a recent oil change, some things was not done let's see how this will be handled. Thank you! More

by Ldeangreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hack
March 25, 2025

Time is valuable,my wait was short. The car rode like it was new off the lot that's how you know the maintenance was done properly. The car was clean. So very efficient great job. Th More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corace Harlaque
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Service was great. I did not have to wait long. Fast and easy. Would recommend. More

by BreSmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavert Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corace Harlaque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

On Tuesday 3/11 the Service Advisor was to begin work on my vehicle as the insurance company had approved my claim after visiting the dealership and looking at the vehicle. I also called the service advisor More

by Aftermarket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
March 02, 2025

The service and hospitality was great. Efficient and easy to get my car serviced. Staff were friendly, professional and very helpful. More

by shawandortch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 23, 2025

Les Stanford is a great place to buy a car. We have been getting excellent service for years. Keep up the good work More

by Rolls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 19, 2025

The service was awful. After this particular dealership switch Ownership it has not been the same customer service has not been pleasant nor service department More

by jennine96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
February 18, 2025

Poor customer service from John in the service dept. emailed Dan Heck, whom is the service department manager, no response. More

by TD0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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