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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
37 Reviews

37 Reviews of Les Stanford Buick GMC - Service Center

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March 18, 2024

Service representative Ymari was very nice and helpful. I was given a ride share to my home due to vehicle service time. Everything went smoothly. Thanks. More

by JaMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ymari, transport driver?
March 14, 2024

People here are friendly and helpful, very knowledgeable and offer a quick turn around. High recommend More

by derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
February 21, 2024

This was my first time visiting this dealership for service! I was impressed with how quickly and professionally my vehicle needs were taken care of. Thank you! More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service!
February 14, 2024

John took care of me with professionalism and kindness. He was extremely pleasant reminding me to look out for the occasional service coupons that are mailed. They kept me up to date on the progress of the More

by pammckinle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service dept
February 14, 2024

John was super personable and friendly. He reminded me about the coupons that are occasionally mailed for use in the service department. The wait was not long for the service I required a More

by pammckinle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service department
February 08, 2024

Tim in the service department kept me posted all the way until my car was back in my hands More

by Lee Curvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the Service Department
February 07, 2024

The staff at Les Stanford go out of their way to make the customers happy and leave knowing that they were listened to and their cars taken care of with the utmost professionalism. More

by mbkrater
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and service department employees.
Feb 10, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2024

Les Stanford’s staff was very cordial to me at all phases of my visit. From writing up the repair, explaining the charges, communicating a completion date, payment processing, and retrieval of my vehicle, al More

by fbasemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 10, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

Always provides excellent customer service. Knowledgeable advisors that are good at what they do. Always will recommend to others More

by timcdeloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Dan
Feb 09, 2024 -

Les Stanford Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Les Stanford Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

Always helpful, knowledgeable and pleasant. Tim was definitely very helpful and kind about my issues More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 31, 2024 -

Les Stanford Buick GMC responded

Hi Katrina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!