Leson Chevrolet - Service Center

I’ve always had a good experience bringing my car to lesson Chevrolet for my service. That’s why I continue to bring my car there for service. lesson Chevrolet for my service. That’s why I continue to bring my car there for service. More

The at least had someone there to work on electric vehicles. Shelia was very nice and kept me informed on the progress of my car. vehicles. Shelia was very nice and kept me informed on the progress of my car. More

She listened to what I needed and took care of it as usual. She made me feel comfortable that all would be completed. usual. She made me feel comfortable that all would be completed. More

Was impressed with my service advisor and hope to keep the personal relationship. It was just an oil change but I thought it still could have been done faster the personal relationship. It was just an oil change but I thought it still could have been done faster More

Service was excellent. I had to bring my truck for 2 issues. Both were handled quickly. Alex made sure to handle things needed. Also have to thanks Carlos for dealing with I had to bring my truck for 2 issues. Both were handled quickly. Alex made sure to handle things needed. Also have to thanks Carlos for dealing with the trim defect from factory. More

Equinox was in shop 2 weeks without a loaner car. Front end issues. Passenger shock manufacturer failure. Back in shop now. Problem is worse. Brand new vehicle, only 1000 miles. Exhibited issues at 3 Front end issues. Passenger shock manufacturer failure. Back in shop now. Problem is worse. Brand new vehicle, only 1000 miles. Exhibited issues at 30 miles. More

They took care of me right away. Changed the battery on my vehicle in 10 minutes. Changed the battery on my vehicle in 10 minutes. More

Their pricing needs a hard look at from mgmt. i was quoted $30 more for the same previous service when the appt was made over the phone. Upon checking in i was given 3 different increased prices i was quoted $30 more for the same previous service when the appt was made over the phone. Upon checking in i was given 3 different increased prices and everyone in service seemed confused. i requested to speak to the service mgr and was told he no longer works there and no one had replaced him. More

Need to call and up date about what's going on with car and not have animals in customer care and not have animals in customer care More

I have been bringing my vehicles to Lesson for service for about 25 years. This last experience was horrible. I had an appointment on Thursday Jan 2 at 8:30. The service adviser said she would give me an for about 25 years. This last experience was horrible. I had an appointment on Thursday Jan 2 at 8:30. The service adviser said she would give me an update later that day. I did not here from her so I called twice in the afternoon. I left messages and received no call back. On Friday I called and left 3 more messages with no reply. I was told she left for the day and was passed on to another service adviser. He said he would look in to it and call me back. Of course I was not called back. I left messages for him as well. Monday came and I called my original adviser another 3 or 4 times and left messages with no reply again. I finally got in touch with her by accident when she answered the main line. I took over a dozen calls and messages to finally talk to my service adviser. I have never felt so under appreciated and frustrated. This was such a poor experience. If I ran my business like this, I would no longer have work. I do not know if I will return after being a loyal service customer for about 25 years. Carlos Mena More