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Lester Glenn Mazda

Toms River , NJ

5.0
1,573 Reviews
Lester Glenn Mazda prides itself on providing an unparalleled car-buying experience focused on complete customer satisfaction. Lester Glenn Mazda in Toms River, NJ is a one-stop shop for all of your automotive needs. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying should be, experience Lester Glenn Mazda!
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101 Route 37 E

Toms River , NJ

08753

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Showing 1,573 reviews

October 25, 2019

Great experience I bought my 2019 Mazda CX-5 Touring from Mike. He made it an enjoyable experience while making it stress-free. I would recommend his service as well a More

by Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Sweeney, Michael Phillips
October 18, 2019

Never lease or buy a car from these crooks My Girlfriend has leased a brand new Mazda 3 in July. 10 days after she got the car the car was dead in our driveway. Road assistance came to boost it More

by Smitty1961
Recommend Dealer
No
Employees Worked With
Other Employees : Larry Royce, Pat Sweeney
Oct 24, 2019 -

Lester Glenn Mazda responded

Smitty1961, we have shared your comments with our management team and understand they have been working with you to help resolve any concerns with your vehicle. Should you need anything moving forward, please continue reaching out to the team involved and they will be happy to assist you. Thank you

September 14, 2019

professional attentive dealer my experience was with Larry Royce, very professional . listened to my needs and helped my wife learn all the controls and operation of the vehicle, p More

by brix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Royce, Mike Erli
September 13, 2019

purchased new Mazda CX5 Great experience dealing with James Pfister and Mike Erli. They are very professional and knowledgeable of the Mazda name. They were great to deal w More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister, Mike Erli
August 21, 2019

Jim Pfister, excellent salesman Best car buying experience to date. Ive had some bad experiences shopping for cars, this time it was extremely pleasant and their no pressure approach More

by Jay C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister, Mike Erli
August 21, 2019

purchase new mazda My experience at Lester Glenn Mazda was great. Mike reviewed everything about the car with me before I drove off the lot. Love the color and this cx5 More

by Mazda 12!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister
August 17, 2019

The staff were professional and knew their product The salesman that I delt with was knowledgeable of the Mazda name and professional in his approach to his client .he was courteous and respectful and More

by Jonpeters079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister, Mike Erli , Jennifer Anderson, Tommy Bowen
August 15, 2019

Liars My daughter found a car on Lester Glenn’s website it stated it was located in Ocean we found out it was in Toms River so I spoke with Brandon and he s More

by Jenjen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Sweeney
Aug 16, 2019 -

Lester Glenn Mazda responded

Jenjen1, thank you for taking the time to provide feedback about your experience. We are sorry to hear that you did not have a positive experience with our sales team and take customer feedback very seriously. We've shared your comments with our management team. We understand that we were willing to waive the certification fee due to you driving down to our store, which was a further drive for you, but we could not come to an agreement on the final price of the vehicle beyond that certification fee being waived. We certainly apologize that we were unable to find a deal that worked for both of us in this scenario. If we can be of any assistance in the future, please reach out to our sales team and we will be happy to assist you further.

June 01, 2019

Great experience, friendly dealership I used the Costco program to purchase a 2019 CX-5 from Lester Glenn. I found that my quick response from Michelle and my salesperson Mike Leone to inc More

by Rich 456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Benigno, Mike Leone, Tommy Bowen
April 18, 2019

Repair of hood scratches looks like finger nail polish now. I had returned to Dealership to repair hood scratches that weren't seen when purchasing new car with cash. Their Lead Auto Body mechanic literally too More

by Mazda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Benigno, Cassandra Mendes
May 03, 2019 -

Lester Glenn Mazda responded

Thank you for your review. We are sorry to hear about your experience with us. Upon receiving your review several weeks ago, we immediately forwarded it to our management team for their review. We understand that since then, they have been in touch with you and are currently working on getting your entire hood fixed at our body shop, free of charge. As you already know, your vehicle should be completed by this coming Tuesday and Dan Paganelli will remain in touch with you until then. If you have any additional questions or concerns in the meantime, please let us know and we'll be happy to help you. We apologize for the inconvenience you experienced in the meantime and we appreciate your patience. Thank you again for your feedback.

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