Back

Lester Glenn Mazda

Toms River , NJ

5.0
1,460 Reviews
Lester Glenn Mazda prides itself on providing an unparalleled car-buying experience focused on complete customer satisfaction. Lester Glenn Mazda in Toms River, NJ is a one-stop shop for all of your automotive needs. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying should be, experience Lester Glenn Mazda!
Contact Dealership

101 Route 37 E

Toms River , NJ

08753

Directions

By Type

Showing 1,460 reviews

September 13, 2019

purchased new Mazda CX5 Great experience dealing with James Pfister and Mike Erli. They are very professional and knowledgeable of the Mazda name. They were great to deal w More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister, Mike Erli
August 21, 2019

Jim Pfister, excellent salesman Best car buying experience to date. Ive had some bad experiences shopping for cars, this time it was extremely pleasant and their no pressure approach More

by Jay C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister, Mike Erli
August 21, 2019

purchase new mazda My experience at Lester Glenn Mazda was great. Mike reviewed everything about the car with me before I drove off the lot. Love the color and this cx5 More

by Mazda 12!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister
August 17, 2019

The staff were professional and knew their product The salesman that I delt with was knowledgeable of the Mazda name and professional in his approach to his client .he was courteous and respectful and More

by Jonpeters079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pfister, Mike Erli , Jennifer Anderson, Tommy Bowen
August 15, 2019

Liars My daughter found a car on Lester Glenn’s website it stated it was located in Ocean we found out it was in Toms River so I spoke with Brandon and he s More

by Jenjen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Sweeney
Aug 16, 2019 -

Lester Glenn Mazda responded

Jenjen1, thank you for taking the time to provide feedback about your experience. We are sorry to hear that you did not have a positive experience with our sales team and take customer feedback very seriously. We've shared your comments with our management team. We understand that we were willing to waive the certification fee due to you driving down to our store, which was a further drive for you, but we could not come to an agreement on the final price of the vehicle beyond that certification fee being waived. We certainly apologize that we were unable to find a deal that worked for both of us in this scenario. If we can be of any assistance in the future, please reach out to our sales team and we will be happy to assist you further.

June 01, 2019

Great experience, friendly dealership I used the Costco program to purchase a 2019 CX-5 from Lester Glenn. I found that my quick response from Michelle and my salesperson Mike Leone to inc More

by Rich 456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Benigno, Mike Leone, Tommy Bowen
April 18, 2019

Repair of hood scratches looks like finger nail polish now. I had returned to Dealership to repair hood scratches that weren't seen when purchasing new car with cash. Their Lead Auto Body mechanic literally too More

by Mazda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Benigno, Cassandra Mendes
May 03, 2019 -

Lester Glenn Mazda responded

Thank you for your review. We are sorry to hear about your experience with us. Upon receiving your review several weeks ago, we immediately forwarded it to our management team for their review. We understand that since then, they have been in touch with you and are currently working on getting your entire hood fixed at our body shop, free of charge. As you already know, your vehicle should be completed by this coming Tuesday and Dan Paganelli will remain in touch with you until then. If you have any additional questions or concerns in the meantime, please let us know and we'll be happy to help you. We apologize for the inconvenience you experienced in the meantime and we appreciate your patience. Thank you again for your feedback.

April 05, 2019

AMAZING IN AND OUT NO GAMES Contacted Michele via email , spoke 2x on phone and straight up HONEST. Price was no haggle bottom line beating all dealers and awesome service. Went More

by Ajp656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Benigno, Pat Sweeney, Cassandra Mendes
Apr 24, 2019 -

Lester Glenn Mazda responded

Thank you for taking the time to leave us this great review! It's wonderful to hear that you had such a great experience with Michele and our whole Mazda team. It truly sounds like everyone provided you with a true Lester Glenn Experience, answering all of your questions and making the process as easy and comfortable as possible. We're so glad that your trip from Staten Island was so worth it - that's what we like to hear! We truly appreciate your positive feedback and your recommendation and we certainly look forward to seeing you again in the future! Thank you again!

April 04, 2019

Service and Loaner 2018 CX-9 Oil Change, Mirrors Fixed, Dents Fixed, Apple Carplay/Android Installed...car washed. Amazing Service. 2019 Mazda3 for a loaner (Beautiful More

by CX-9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Sweeney
Apr 24, 2019 -

Lester Glenn Mazda responded

Thank you for taking the time to leave us this great review! We're so thrilled to hear that you had a positive experience with our dealership and that our service team was so efficient and helpful while you were here. It's wonderful to know that your car was cleaned up and ready to go in no time and that everything went so smoothly. We appreciate your positive feedback and we hope to see you again soon!

March 14, 2019

painless I started with an online chat, That got me to Michele Benigno who we put thru a lot of questions and research. We were looking for a certified preowne More

by certpreowned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Royce, Michele Benigno
Apr 15, 2019 -

Lester Glenn Mazda responded

Thank you for taking the time to leave us this wonderful review! We're very happy to hear about your experience with our dealership and that Michele and our whole team were so helpful from start to finish. It truly sounds like everyone went the extra mile to make sure you were able to get the vehicle that was most suitable for your daughter and her budget. It can definitely be an overwhelming process and it always helps to have someone on your side helping you through it. We wish your daughter lots of luck in the future and we hope to see you again soon! Thanks again!

...
96
...