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Lester Glenn Mazda - Service Center

Toms River , NJ

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25 Reviews

25 Reviews of Lester Glenn Mazda - Service Center

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April 27, 2017

fixed problem service was good staff was helpful recall was taken care of and they gave me a loaner car. they called me to let me know when to pick up my car. More

by David wills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't no
Apr 28, 2017 -

Lester Glenn Mazda responded

Hi David, thank you for your review. We're glad to hear that our service team was able to help you out and get you into a loaner car while your vehicle was being fixed. It's great that you were able to work with everyone to make sure your recalls were taken care of in an efficient manner. Thank you again for your feedback and we hope to see you again soon.

April 03, 2017

Mazda Service I had an issue and they did everything possible to make it right. I will pick up my car Friday and will do a follow up review. More

by Mg224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Sweeney
Apr 03, 2017 -

Lester Glenn Mazda responded

Hi Michael, thank you for your review. We are truly very sorry to hear about your experience with our service department and that there was such a lack of communication among everyone. It was 100% our mistake for not ordering the part when we said we did and we are so sorry that nobody looked into it sooner. Our management team is fully aware of your situation and they advised us that they were able to speak with you this morning about making a new appointment to have your sensor installed. We do have a loaner car available for you when you're ready. If you have any other questions or concerns going forward, please don't hesitate to reach out and we'll do everything we can to help you. Thank you and we are very sorry once again for your experience.

Apr 05, 2017 -

Lester Glenn Mazda responded

Thank you for leaving us this positive review. We are very glad to hear that you were able to speak with our management team and come to a resolution that worked best for you. We look forward to hearing your feedback on Friday; please let us know if you need help with anything in the meantime. Thanks again!

February 07, 2017

Great service I had a pleasure to have my Mazda serviced here and I have to say they are the best. When I needed a loaner ,they gave me without a hassle. When my ti More

by Galina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 17, 2017 -

Lester Glenn Mazda responded

Thanks a lot for taking the time to leave us this review! It's wonderful to hear about your experience with our service center and that everyone was so helpful while you were here. It's so great that it all went so smoothly and that you felt so comfortable. We appreciate your positive feedback and we look forward to seeing you again soon!

December 30, 2016

Fantastic service I'm very pleased with the people and service from lester glenn mazda. I recently took my car there for a service that needed to be done and I have to More

by Theresat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim from mazda
Jan 09, 2017 -

Lester Glenn Mazda responded

Thank you so much for taking the time to leave us this review! We're very happy to hear about your experience with our dealership and that Jim was so helpful with everything. It definitely sounds like he went the extra mile to make sure you were in and out in no time. That's what it's all about! Thanks so much again for the positive feedback and we look forward to seeing you again soon!

October 20, 2016

Very disappointing The night I bought my car I was told I could get my oil changes in Manahawkin. In 3 years they gave me such a hard time and I only hadit done there 2x More

by supermar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not there anymore
Oct 25, 2016 -

Lester Glenn Mazda responded

Thank you for taking the time to leave us this review. We are very sorry to hear about your service experience at our dealership and that you were disappointed with everything. If you wouldn't mind, could you please provide us with your full name and contact information? We'd like to send it to our service manager so he can reach out to you and explore this further. You can send it to us privately on here or email us at socialmedia@lesterglenn.com. Thank you again for reaching out and we look forward to hearing from you.

October 17, 2016

Very Personable! Today I took my car in for service. I was greeted with a smile by a very personable employee. The service was completed quickly. It was a very plea More

by JP@Holbrooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Migliore
Oct 18, 2016 -

Lester Glenn Mazda responded

Thanks so much for taking the time to leave this review! We're very happy to hear about your experience with our dealership and that everybody was so helpful while your car was being worked on. We appreciate your positive feedback and we look forward to seeing you again in the future! Enjoy!

October 08, 2016

Fantastic service! I am very pleased with the service I received this morning. I took my 2012 sonata to get two new tires and Jim Migliore was very nice and helpful. The More

by Theresat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Migliore
Oct 10, 2016 -

Lester Glenn Mazda responded

Thanks so much for this great review! It's so awesome to hear about your experience with our service department and that Jim was so helpful with everything. It's great that everything went so quickly and easily while you were. Thanks so much for this review and we hope to see you again soon! Enjoy!

May 24, 2016

Great service! Fast and friendly service! We have always had a positive experience at Lester Glenn Mazda. Dave Marra took good care of our car! Highly recommende More

by Kaitlyn822
Recommend Dealer
Yes
Employees Worked With
Dave Marra
Jun 21, 2016 -

Lester Glenn Mazda responded

Thanks a lot for leaving us this great review! We're so happy to hear that you had such a great experience with Dave and our service department and that everything went so well while you were getting your car serviced. It's awesome that everything went quickly and smoothly as well. We truly appreciate your feedback and we look forward to seeing you again soon! Thanks again!

March 10, 2016

A good morning The other morning i brought my car in for some work at the toms river service center. I was pleasantly surprised with the kindness and helpfulness I More

by J.Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marra
Mar 11, 2016 -

Lester Glenn Mazda responded

Thank you so much for leaving us this review! It's so awesome to hear that you had such a positive experience with our service department and that you felt so comfortable with everything that was going on. We very much appreciate your feedback and we look forward to seeing you again in the future!

March 03, 2016

Service Thank you for the fast and friendly service. It was an enjoyable experience and I will be back again. I had my young daughter with me and they had me More

by clberhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marra
Mar 03, 2016 -

Lester Glenn Mazda responded

Thank you for this review! We're very happy to hear about your experience with our service department and that Dave was so efficient and helpful. It's awesome to know that everything went so quickly and that you were comfortable with the way everything was handled. Thank you again for the feedback and we look forward to seeing you again in the future!