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Lewisville Volkswagen

Lewisville, TX

4.8
2,675 Reviews

893 S Stemmons Fwy

Lewisville, TX

75067

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2,675 Reviews of Lewisville Volkswagen

October 02, 2024

I recommend this dealership for the service department. Sales department is not recommended. Tim Larsen in Service is efficient and knowledgeable. I will continue to go to Tim for work on my Passat. I More

by tomhogle315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen, Melissa Ortiz
Oct 07, 2024 -

Lewisville Volkswagen responded

Thank you for sharing your experience. It's great to hear that Tim in our service department has been able to assist you efficiently. However, I'm sorry the sales process didn't meet expectations. We appreciate feedback like yours as it helps us improve both departments and ensure a better overall experience for all customers. If there's anything further you'd like to discuss or if we can help in any way, please feel free to reach out. Thank you, Hussain Jafri - General Sales Manager - 972-538-0648

October 02, 2024

Everyone i meet were very respectful and professional. I really appreciate them especially Christian in Sales and David his manager. I am glad I was able to do business with them. Definitely will come ba More

by JENNIFER STEPHENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy, David Maloy, Joe Downs, Cristian Gonzalez
Oct 03, 2024 -

Lewisville Volkswagen responded

Jennifer, we're delighted to hear that Christian and David provided you with a respectful and professional experience at Lewisville Volkswagen. Thank you for your kind words, we look forward to assisting you again in the future!

October 01, 2024

This place rocks! !!! Great sales and service staff that’s always going out of there way to help the customer! More

by ZR2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Villa, Chris Eagan, John Chapman, Tim Larsen, Melissa Ortiz, Guillermo Avila, David Maloy, Fatima Azhar, Jimmy Foster, Hussein Jafri
Oct 01, 2024 -

Lewisville Volkswagen responded

Thanks for the awesome review! We're delighted to hear that our sales and service staff at Lewisville Volkswagen made such a positive impression. We appreciate your support!

September 30, 2024

I am completely dissatisfied with the APR I got even after having excellent credit score. Lot of my friends who have lower score than me ( they were also first time auto buyers) got way lower apr than m More

by gaddamrohith17
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
Sep 30, 2024 -

Lewisville Volkswagen responded

We're sorry to hear about your dissatisfaction with the APR. Your feedback is important to us at Lewisville Volkswagen and we'll look into this matter further. Please reach out directly so we can assist you better! Hussain Jafri - General Sales Manager - 972-538-0648

September 29, 2024

Easy in and out sales process. Bryan has A+ service, he even answer my questions after work hours. More

by michaellim562
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Maloy, Bryan Koestner
Sep 30, 2024 -

Lewisville Volkswagen responded

Thank you for being an awesome Lewisville Volkswagen customer, Michael! We love to hear you were in capable hands with Bryan. Have a stellar day!

September 22, 2024

Great friendly dealership! We enjoyed our experience. Bryan was very knowledgeable and answered all of our questions. More

by ndju129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Koestner
Sep 23, 2024 -

Lewisville Volkswagen responded

Thank you for the positive feedback! We're glad to hear Bryan and our team at Lewisville Volkswagen provided a knowledgeable and enjoyable experience. We appreciate your support!

September 22, 2024

Great VW Dealership and car buying experience. Visited 3 different VW dealerships before buying here. More

by montanojuan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy, Lee Clowers
Sep 23, 2024 -

Lewisville Volkswagen responded

We're delighted to hear you had a great car buying experience at Lewisville Volkswagen! Thank you for choosing us after visiting multiple dealerships. Enjoy your new VW!

September 20, 2024

Overall it was a pleasant experience. I was not happy to have to pay for the vehicle locator service. It should have been included in the price of the car or just removed. The finance d More

by Psvanness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Zach
Sep 23, 2024 -

Lewisville Volkswagen responded

Psvanness, thank you for sharing your feedback. We're glad to hear the overall experience was pleasant at Lewisville Volkswagen and will certainly look into the concerns you've raised about vehicle locator service and communication from our finance department. Your input helps us improve!

September 19, 2024

Tim Larsen is helpful, knowledgeable and professional. Great customer service every time we need service on our VW. More

by A Aune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
Sep 19, 2024 -

Lewisville Volkswagen responded

We're delighted to hear that Tim Larsen consistently provides great customer service for you at Lewisville Volkswagen. Thanks for sharing your positive experience!

September 17, 2024

Easy and friendly service. The staff is amazing and Mauricio made the car buying process extremely easy as well. Shout out to him and the guy at financing. More

by leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Puig, John Chapman
Sep 18, 2024 -

Lewisville Volkswagen responded

Leo, we're delighted to hear that Mauricio and our team at Lewisville Volkswagen made your car-buying experience easy and enjoyable. Thanks for the shout-out!

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