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Lewisville Volkswagen - Service Center

Lewisville, TX

4.7
957 Reviews

957 Reviews of Lewisville Volkswagen - Service Center

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June 21, 2025

Service was easy to schedule and they took great care of my car. Will definitely be back for any service needs! More

by jamipinilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Jun 23, 2025 -

Lewisville Volkswagen responded

We're delighted to hear that scheduling service was a breeze and your car received excellent care at Lewisville Volkswagen! We look forward to assisting with any future service needs.

June 18, 2025

Wonderful people to work with. Very communicative about the process. Expected appointment time was accurate and service was completed quicker than expected. More

by Rynexpress23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us! We're pleased to hear that our team at Lewisville Volkswagen provided efficient and communicative service. See you next time!

June 03, 2025

Great Customer Service. Mike listened to my concerns and helped direct me to the best solutions. More

by 2017GTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 03, 2025 -

Lewisville Volkswagen responded

Mike and the team at Lewisville Volkswagen love seeing great reviews! Thank you!

May 17, 2025

Easy appointment. Liam was very helpful and friendly. Made sure I got status updates and even gave me a car wash. I appreciate the experience! More

by BFDwarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Radican
May 19, 2025 -

Lewisville Volkswagen responded

We're delighted to hear that Liam provided you with such a positive experience at Lewisville Volkswagen! It's great to know the appointment process was smooth and you enjoyed those extra touches. Thanks for sharing your feedback!

May 14, 2025

I have never received the same level of customer service from ANY dealership. Lewisville Volkswagen knocks it out of the park every time I bring my car in. This car HAS NOT been my favorite BUT this dealers More

by EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam
May 14, 2025 -

Lewisville Volkswagen responded

Thank you for sharing your experience! We're delighted to hear that our service department at Lewisville Volkswagen has earned your loyalty. We appreciate the support and look forward to continuing to provide top-notch service every time you visit!

May 08, 2025

Just had my oil changed at Lewisville Volkswagen and had a great experience! The service was quick, professional, and the staff was friendly and helpful. They kept me informed throughout the process and had More

by Yosly Glez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
May 08, 2025 -

Lewisville Volkswagen responded

Yosly, we're delighted to hear about your positive experience with our service team at Lewisville Volkswagen! Thank you for recommending us and we look forward to assisting you again in the future.

May 06, 2025

I always like bringing my id4 to Lewisville VW. ..The advisors are always patient and professional. Highly recommend! Melissa is awesome. More

by jasonnutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lewisville Volkswagen responded

Thank you for recommending Lewisville Volkswagen! We're delighted to hear that our team, especially Melissa, has provided patient and professional service. We look forward to your next visit with the ID4!

April 29, 2025

I haven't had bad experience with Lewisville VW at the service department, I have been taking care & leave with a great satisfaction. I would like thank Melissa with her great care, help and understand More

by amira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lewisville Volkswagen responded

Amira, we're delighted to hear that Melissa and the team at Lewisville Volkswagen have consistently provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words!

April 24, 2025

Great customer service, very understanding of needs. I felt heard and not pushed into things. More

by Joy.mershon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Apr 25, 2025 -

Lewisville Volkswagen responded

Joy, thank you for sharing your 5-star review of Lewisville Volkswagen! We truly appreciate it!

April 15, 2025

Always super fast and easy to come in for services, even without a prior appointment. Great communication from service department, perticularly Mike Erichs More

by Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Erichs
Apr 16, 2025 -

Lewisville Volkswagen responded

Grant, we're delighted to hear that Mike and the service team at Lewisville Volkswagen made your visit smooth and efficient. Thanks for sharing your experience with us!

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