Made appointment on line.
Had to wait a week. No one called to confirm appointment. When I arrived on Monday, he did not know about my appointment and said he may not be abl
Had to wait a week. No one called to confirm appointment. When I arrived on Monday, he did not know about my appointment and said he may not be able to get to it the same day. I had to call on Wednesday to find the status of my repair. He said they were still working on it. He called Thursday and said they could not find the problem and to come get the truck. When I arrived, he wanted me to replace the battery and alternator just because they were not GM products. He also wanted me to replace the battery cables because they were old. He want to bill me 5 hours to do the replacements. I can do the work in half the time. He said there was nothing wrong with the battery, alternator, and battery cables, but "the GM products are made to spec." The is a bunch of BS. I took my truck to Chevy because I figured they would have the expertise to diagnose and fix my difficult problem. Now I see this dealership repair center is a rip-off. I will not go back to the again.