Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexington Park Chrysler Dodge Jeep Ram
Lexington Park, MD
440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
440 Reviews of Lexington Park Chrysler Dodge Jeep Ram
September 29, 2012
Reason of visit was to service my car. Reason car wasn't serviced was because technician backed my car into another car in a lame attempt to move my car into the garage. If the technicians can't drive, assu serviced was because technician backed my car into another car in a lame attempt to move my car into the garage. If the technicians can't drive, assuming they can fix cars correctly is a far stretch. Management on duty at the time didn't seem to care either. More
by disgruntledchevyowner
Employees Worked With
N/A
May 10, 2012
First time I ordered a new car and it was so exciting,for me and my rep Donna. The entire process was handled in an expert manner. We had so much fun. Totally in love with my hot Charger!! me and my rep Donna. The entire process was handled in an expert manner. We had so much fun. Totally in love with my hot Charger!! More
by Chargerhotcar
Employees Worked With
Donna Allen, Donna Allen
April 19, 2012
I purchased a new 2012 Jeep Wrangler Unlimited Sport on April 18, 2012. This was easily the best experience I've ever had purchasing a new car. The sales personnel, sales manager, and finance department April 18, 2012. This was easily the best experience I've ever had purchasing a new car. The sales personnel, sales manager, and finance department staff were all very friendly, polite, and professional. The sales personnel did not use any pressure tactics like I've seen at other dealerships. The sales personnel also seemed knowledgeable of the new Jeep Wranglers and answered all questions I asked about the Wranglers and available options. The dealership was very straight forward with the new vehicle pricing information, which they showed on detailed pricing sheets. These sheets were titled as pricing, terms, and add-ons worksheets (PTA). The pricing sheets made it very clear how much the vehicle cost, what the taxes and fees cost, and how much money the dealership was discounting the vehicle from the MSRP. The pricing sheet also made it clear what my financing rate would be and how much my monthly payments would be. They were also very professional in appraising my trade-in. I was presented with a detailed trade value estimate sheet that made it very easy to understand how the dealership developed their estimated value of my trade-in. Once I agreed to the terms presented to me for my trade-in and the new vehicle, I feel that the dealership was very efficient in processing my paperwork. I was able to get on my way with the new vehicle in a very reasonable amount of time. I would highly recommend this dealership to others after my very positive experience in purchasing my new Jeep Wrangler. The two things that impressed me the most with this dealership are how open they were in sharing the pricing information and how professional and curteous they treated me. More
by tredmond00
Employees Worked With
Bill Blumenfeld, Rudy Kramer, Bill Blumenfeld
December 13, 2011
My boyfriend and I had a wonderful experience. Very friendly/helpful staff that definately went out of their way to provide great service. Thank You! :-) friendly/helpful staff that definately went out of their way to provide great service. Thank You! :-) More
by klassykim97
Employees Worked With
Josh Landes and Bill Ritter, Bill Ritter
November 12, 2011
Excellent customer service! "The" example of a "No pressure" car buying experience. Everyone was extremely friendly and helpful. I would definately recommend this dealership for your next car purc "No pressure" car buying experience. Everyone was extremely friendly and helpful. I would definately recommend this dealership for your next car purchase! More
by Brian W.
Employees Worked With
"Happy Happy", Bill Ritter, Bill Ritter
November 10, 2011
This dealership is by far the best I have visited. All employees were polite and made me feel comfortable (almost a family like environment). There was no pressure to buy and no haggling which is a first employees were polite and made me feel comfortable (almost a family like environment). There was no pressure to buy and no haggling which is a first for me. The purchase price was fair and Donna my sales person was great. This is the first time I actually felt good leaving a dealership after a purchase. From my experience I highly recommend this dealership. More
by concretebeatz
Employees Worked With
Donna Allen, Dwayne, Donna Allen, Dewayne Dickens
July 02, 2011
Both Maurice and Bill were very easy to work with. Price on the JGC was better than any other dealership in the metro area. Extremely fair on trade-in value. Would highly recommend this dealership (and Ma on the JGC was better than any other dealership in the metro area. Extremely fair on trade-in value. Would highly recommend this dealership (and Maurice and Bill) to anyone looking to buy a new vehicle! More
by JLeikach
Employees Worked With
Maurice Martin, Bill Ritter, Bill Ritter
June 30, 2011
All of the staff that I worked with at Park Dodge were extremely helpful and friendly, and made my purchase one of the least painful experiences that I've ever had. There have been times where I'd rather extremely helpful and friendly, and made my purchase one of the least painful experiences that I've ever had. There have been times where I'd rather get a root canal than go through the car buying process -- comparitively, this was more like a cleaning. Only thing that was missing was the lolipop afterward. More
by kmoir2814
Employees Worked With
Bill Ritter, Bill Ritter
June 25, 2011
After visits to near by dealers the experience at park dodge/chrysler was by far the most pleasent and stressless we have ever experience in the past 25 years of buying cars. dodge/chrysler was by far the most pleasent and stressless we have ever experience in the past 25 years of buying cars. More
by poohpurr
Employees Worked With
peter paLUBINSKI; SALES MANAGER AND FINANCE MANGER, Dewayne Dickens, Bill Ritter
June 20, 2011
This was such a GREAT experience. Fitzgerald employees SURPASSED the emplyees of Park Dodge. They showed professionalism, courtesy, RESPECT, and friendliness. They found the best interest rate; and met m SURPASSED the emplyees of Park Dodge. They showed professionalism, courtesy, RESPECT, and friendliness. They found the best interest rate; and met my schedule as it was a busy day and I needed to leave by a specific time. I also liked being greeted when first entering the building; how everyone involved introduce themself; they made you feel important and special at the same time. When it was owned by "Park Dodge"; the sales people were "stunned" when I stated I wanted a specific vehicle; their actions was a big turn off, they did not respect their customer; my son felt the were "idiots, and rude". Again My Sincere thanks for EXCELLENT Customer Service. More
by dperrie58
Employees Worked With
Jared, Bill and Dwayne, Dewayne Dickens, Bill Ritter
