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Lexington Park Chrysler Dodge Jeep Ram
Lexington Park, MD
440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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440 Reviews of Lexington Park Chrysler Dodge Jeep Ram
June 24, 2013
The BEST experience I have ever had buying a car. Love the "no haggle" process. Felt like I was being treated like a human being and not just like another sale. Amii Ridgell is a great salesperson. Hig the "no haggle" process. Felt like I was being treated like a human being and not just like another sale. Amii Ridgell is a great salesperson. Highly recommend this dealership. More
by joanne20
Employees Worked With
Amii Ridgell, Amii Ridgell
June 18, 2013
Donna and Fitzgerald auto mall met and exceeded all my needs. I came in just to look, and found the truck I wanted right away thanks to Donna. I would have had to have been insane to leave without that tr needs. I came in just to look, and found the truck I wanted right away thanks to Donna. I would have had to have been insane to leave without that truck for the small price they were asking for. Donna had a no pressure approach that was very refreshing to find at an auto sales facility. I would recommend Fitz at Lexington Park to anyone within driving distance! Excellent staff, Excellent Vehicles. No doubt in my mind that Fitzgerald will be my first stop (and probably only stop) next time I am in the market for a vehicle. Thank you Donna, and thank you everyone involved getting me my dream truck! More
by woelky
Employees Worked With
Donna Allen, Donna Allen
May 30, 2013
We were in the market for a used vehicle and i sent my husband to on a scouting mission. We visited several dealerships in the area and came upon a wonderful deal at Fitzgerald Park Dodge Chrysler Jeep. husband to on a scouting mission. We visited several dealerships in the area and came upon a wonderful deal at Fitzgerald Park Dodge Chrysler Jeep. My husband picked had a wonderful experience with Donna Allen and when i met her in person i understood why. She is trustworthy, honest, has integrity and truly an outstanding saleswomen. I had the best car buying expereince in my life and i'm happy with the purchase, price and quality of the vehicle. Donna YOU ROCK! Thanks for providing outstanding customer service with your technical knowledge, friendly attitude and sunny disposition. We enjoyed talking with you and wish you much success in your automotive career. Thanks for everything! More
by tlrwilliams
Employees Worked With
Donna Allen, Donna Allen
May 24, 2013
I went to the Dodge website looking for a new car. Built the one I wanted (a Orange Dodge Dart SXT). Asked for a quote and was paired Donna. What an amazing experience it was to get a car with Donna. She wa the one I wanted (a Orange Dodge Dart SXT). Asked for a quote and was paired Donna. What an amazing experience it was to get a car with Donna. She was always helpful and knowledgeable. And insured I got the car I wanted. This was my first time getting a car and I'm glad I stumbled upon Fitgerald Auto Mall, and got united with Donna. More
by bobinite
Employees Worked With
Donna Allen, Donna Allen
May 09, 2013
The best car buying experience I've had. Donna approached me on the lot and was an outstanding saleswoman. She is energetic and enthusiastic to say the least and went out of her way to answer any approached me on the lot and was an outstanding saleswoman. She is energetic and enthusiastic to say the least and went out of her way to answer any questions I had and to provide as much good information as she could about the used cars I was considering. The Acura that I decided on had a 3 month warranty sticker in the window which was debated later about wether it should have been there or not but Dwayne did not hesitate to honor the warranty. The overall buying experience was actually a pleasure and a good night out with Donna. After a couple of weeks I noticed a noise in the front end so I took it in for service. They had the car for a week and half because they had to send it to an Acura dealer to get repaired. I had purchased the Buyer Protection Plan (OUTSTANDING DEAL!) so I received a loaner car for the entire time and when I picked my car up, it didn't cost me a dime. Another good experience with Park DCJ and I will go to them first for any car buying or service needs I have in the future. More
by RandyJoffe
Employees Worked With
Donna Allen and Dwayne Dickens, Donna Allen, Dewayne Dickens
May 07, 2013
Donna Allen and the rest of the FITZ team are exceptional. The managing team of Bill and Bill are very professional and a pleasure to do business with. I have traveled to other delaers in teh pas exceptional. The managing team of Bill and Bill are very professional and a pleasure to do business with. I have traveled to other delaers in teh past and they cannot meet the standards etashblished by teh Fitz team at Lexington Park. I could say many things but the bottom line is I will not buy a car anywhere else. They get my highest recommendation possible and I refer them all the time to friends and co-workers. More
by rverbos
Employees Worked With
Donna Allen, Donna Allen
April 28, 2013
The staff was very friendly and answered all our questions. Donna Allen and Bill Ritter met all our needs and are still working with us. They were both very helpful and understood the need to make questions. Donna Allen and Bill Ritter met all our needs and are still working with us. They were both very helpful and understood the need to make sure this vehicle was safe for our daughter. More
by giammerino8
Employees Worked With
Donna Allen, Donna Allen
March 24, 2013
Employees were very friendly and professional. They were very honest and put no pressure to make a purchase if uncomfortable. Overall was an excellent experience for a car dealership. very honest and put no pressure to make a purchase if uncomfortable. Overall was an excellent experience for a car dealership. More
by robski1125
Employees Worked With
Donna Allen, Donna Allen
March 19, 2013
The Day that My wife and I walked into the dealership Donna Allen approached us Immediatly and asked if She could Help Us. I explained that I was looking to replace my 20003 Van which was getting near 18 Donna Allen approached us Immediatly and asked if She could Help Us. I explained that I was looking to replace my 20003 Van which was getting near 180,000 miles and although running well I felt that it was time to replace it . She showed us around the Lot at the various models and accessory packages . and provided Us with test drives and had someone appraise our van right away and helped us pick a model to fill our needs at a price that we could be comfortable with all in all an excellent experience!. Also Mr Dwayne Dickens who was the Finance officer applied Great effort in securing Us the Best financing rate possible Not only was he pleasent Like Donna But when we returned to make the final Deal He Had all of the Paperwork ready for our signatures at the rate that he promised. also he provided us with the info needed to help us decide on a couple of beneficial Extras that we really needed to make the vehicle purchase better fit our needs all in all I have purchased Quite a few cars in the last 50yrs and This was by far the best overall automobile buying experience that I have ever Had!. Thanks More
by Wolfie1963
Employees Worked With
Donna Allen Also Dwayne Dickens, Donna Allen, Dewayne Dickens
March 15, 2013
I recently purchased a used vehicle for my son's first car. I have used Fitzgerald's Park Dodge for selective service on my truck and had a high opinion of their maintenance department (from their first car. I have used Fitzgerald's Park Dodge for selective service on my truck and had a high opinion of their maintenance department (from their front desk folks to the technicians). I was fortunate to have Donna Allen as my sales representative. I described what I was looking for in the vehicle and she entusiastically helped me comb through listings at various Fitzgerald dealers. It was an iterative process and Donna was able to stay pleasantly plugged in without being pushy, and did her very best to keep me up to speed with information on several vehicles. I ended up picking a vehicle at one of their sister dealerships ~90 miles away. Although not required to, Fitzgerald brought the vehicle back to my hometown delearship and even covered a listing (price) error by the sister delearship. I give great credit to Bill Ritter to honoring the listed price and treating the customer fairly. I have purchased many vehicles from many different dealerships in many states. Donna was one of the most pleasant and enthusiastic salesperson that I have encountered and would happily work with her for my next vehicle purchase. I have to also give Fitzgerald's Park Chrysler Jeep and Dodge very high marks for being a good home-town dealer where the folks who work the desks and counters actually remember their customers and do their very best. More
by dfyeo
Employees Worked With
Donna Allen, Donna Allen
