Lexington Toyota
Lexington, MA
Filter Reviews by Keyword
By Type
315 Reviews of Lexington Toyota
The work was promised for 1 p.m., but I received a call at 10:30 a.m. letting me know that they had completed the job. The service people were all extremely friendly and courteous, both when I spoke with t at 10:30 a.m. letting me know that they had completed the job. The service people were all extremely friendly and courteous, both when I spoke with them on the phone and in person. I would definitely recommend to friends. More
I had a problem with my new 2009 Toyota Corolla. When I called the Service Dept., Chris was personable and helpful, and told me I could leave my car the following day. The folowing day, I received a call called the Service Dept., Chris was personable and helpful, and told me I could leave my car the following day. The folowing day, I received a call at work at 8:30am - and was told that the problem would be covered under warranty, but that they had to order the part. Chris also advised that I not drive the car until it was fixed for safety reasons. I asked if my car would be ready by the following day at 3:00pm and was told that they would do their best to have the car ready by then. I received a call the next day at 10:00am that the car was ready. Chris was helpful, and made sure that my car was ready not only when promised but sooner than I had asked. This is not my first experience with Lexington Toyota, but I have not been there for a while and I was impressed by the courtesy and professionalism of the staff. More
We have used Lexington Toyota for service on several of our vehicles for many years now and are always satisfied with their service. Lexington Toyota's employees are always helpful, courteous, and willing our vehicles for many years now and are always satisfied with their service. Lexington Toyota's employees are always helpful, courteous, and willing to explain the technical issues in layman terms. More
I've been taking my Prius to this dealership for 5 years for scheduled maintenance and state inspections. On every occastion, the staff is courteous and friendly, the scheduling is accommodating, and the se for scheduled maintenance and state inspections. On every occastion, the staff is courteous and friendly, the scheduling is accommodating, and the service is almost always even quicker than promised. I appreciate the availability of onsite rentals and was happily surprised to learn that they're complimentary with major maintenance appointments. I feel that I can trust them to make maintenance recommendations that are really necessary and not just expensive add-ons. More
People at the front service desk are friendly and informative. Chritopher took the time to find me the best coupon discount and made sure I knew upfront what the price of my service visit was going t informative. Chritopher took the time to find me the best coupon discount and made sure I knew upfront what the price of my service visit was going to be. I have always been happy with the quality of service received at this dealership. They stand behind their work. More
I needed to get my wife's Prius serviced in a hurry. Called Friday morning asking for an appointment on Friday afternoon. I got it, and everyone was couteous, quick, and very efficient. I was leaving th Called Friday morning asking for an appointment on Friday afternoon. I got it, and everyone was couteous, quick, and very efficient. I was leaving the dealership by 2PM! Wonderful service! TOCS225235 More
The staff is informative, helpful and extremely pleasant to deal with. Wonderful at describing what needs to be done and why. Price seemed a bit high though you know the work is done well. They offer to deal with. Wonderful at describing what needs to be done and why. Price seemed a bit high though you know the work is done well. They offered a rental car at no charge and my vehicle was ready when promised. More
I Bought Toyota Camty there in 1998. A 1999 Camry and I Bought Toyota Camty there in 1998. A 1999 Camry and have been going there ever since. I find them attentive, Courteous and never had a problem.I ha I Bought Toyota Camty there in 1998. A 1999 Camry and have been going there ever since. I find them attentive, Courteous and never had a problem.I have recommended them to all my friends and continue to go there for service. I enjoy a small family dealership to all the huge impersonal "groups". Kathleen More
Excellent service and pleasant staff.I always get my car back in time, like I asked for. They always call me to make sure I agree with further reparation. although prices a little bit higher than somewhere back in time, like I asked for. They always call me to make sure I agree with further reparation. although prices a little bit higher than somewhere else, I come back because I am sure of the good service provided. More
INVOICE #TOCS225036 Susan Parker is a real asset to INVOICE #TOCS225036 Susan Parker is a real asset to this dealership. In all of my encounters she was helpful, knowledgeable, and genuinely nice. INVOICE #TOCS225036 Susan Parker is a real asset to this dealership. In all of my encounters she was helpful, knowledgeable, and genuinely nice. New England is not known for its customer service but, Susan is so professional and her customer service is outstanding!! Give her a raise or promotion - NOW!!! Thank you, Ramona Curry More