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Lexington Toyota

Lexington, MA

4.8
315 Reviews

409 Massachusetts Ave.

Lexington, MA

02420

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315 Reviews of Lexington Toyota

October 09, 2009

First time visit to the dealer for service to my mini-van. They were quick and took care of all my problems with no hassle. They also supplied beverages and TV while I waited for my car to be serv More

by emurphy777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christopher
October 08, 2009

I have three Toyotas because the product is very reliable and I can get great local service. I love being able to get my service work done on Saturdays. I find the service people to be very friendly and kn More

by PAFlaherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, Chris
October 07, 2009

Positive, receptive service personnel! I feel like they want my business. These people are quick to acknowledge you when you come into their service shop even when they're busy. This is the right size dea More

by rlent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina, Susan
September 30, 2009

Our experience with Lexington Toyota was nothing but pleasant. From the moment we met with the salesperson, Elena Novak, up to the delivery of the vehicle. The sales manager and the credit manager were More

by idaaccardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Novak
September 29, 2009

The service people were friendly and helpful and the wait time was very short. I was very satisified with the treatment I received. I like the small family type atmosphere of the dealership and prefer it to More

by dfd328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
July 30, 2009

My review is difficult since I was a returning customer to Lexington Toyota. We bought a 2004 Highlander there and wanted to buy either 2009 Camry, or a 2010 model. We went on Memorial Day weekend (the mo More

by luvnewcars
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
can't remember his name
May 26, 2009

I had an absolutely abysmal experience at Lexington Toyota. A sales associate and I started price discussions for a 2010 Camry over email, which led to an agreement on price over the phone. When I arri More

by VinnyD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Ferguson
May 27, 2009 -

Lexington Toyota responded

What is your name or email so I can research what happened? I cannot any information in our system with VinnyD in it.If you had been emailing us like you said we would have it. George Grey Owner

April 21, 2009

I went to around 5 or 6 dealerships in my area. Lexington Toyota, Woburn Toyota, Acton Toyota, Boch and Herb Chambers. Out of all of those Lexington Toyota was the only dealership that actually ca More

by Toyotafan47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesperson
September 27, 2008

Orriginally bought my 2003 Corolla from another dealer because they gave me a bigger price. After about one week the molding between the stereo and the top of the dashboard began to come apart and I brou More

by glafacci
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember, I certainly dont know who serviced my car
Apr 22, 2009 -

Lexington Toyota responded

I just read your review of us and I ould like more information on what happened. What you said you experienced is unacceptable. I wish you had contacted me at the time. I have tried to research our records by inputing your eamil, but we have nothing on record with that name. Can you give me your name so I can research the incident? George Grey/ owner georgegreyjr@lexingtontoyota.com 781-861-7400 ext 135

January 15, 2008

I dealt with Scott, the Internet Sales person. I did all my searching and shopping online and over the phone. I had no car prior to this, so I was banking on getting most things done before trying to get my More

by prius12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bengar, Barbara Roberts
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