Lexus Escondido

Slow service, took 5 days to finish service. Very expensive, double what you’d pay elsewhere. Even when they said it was done, I waited another 2hours at dealership. No respect for customers Very expensive, double what you’d pay elsewhere. Even when they said it was done, I waited another 2hours at dealership. No respect for customers time. More

Fast, friendly, great atmosphere while you wait. Clear info provided on what car will need in the future Clear info provided on what car will need in the future More

Very classy place and the employee's ate very professional and educated about the vehicles they are selling professional and educated about the vehicles they are selling More

Frank was very knowledgeable and answered all of my questions . The service was smooth and fast . questions . The service was smooth and fast . More

Service once you get to a live body is great. Their phone communication system is amazingly horrible for a service organization. “Oh yes, our phone numbers don’t work any more, we don’t get the Their phone communication system is amazingly horrible for a service organization. “Oh yes, our phone numbers don’t work any more, we don’t get the messages you leave, so sorry “ It’s only when I got so frustrated and assumed the individual was fired and called for the service manager that I actually found a live body. More

Jules was a great salesman. When we mentioned any concerns, he was quick to address them with no hesitation. Definitely coming back here again When we mentioned any concerns, he was quick to address them with no hesitation. Definitely coming back here again More

I like the efficiency and professional service, everyone in their work station are doing great job. in their work station are doing great job. More

Our service manager Matt was so wonderful and helpful. He was on top of it and we will go back just because of him! He was on top of it and we will go back just because of him! More

Very nice place. However, we should have been warned about the length of time needed to pick up our car. Would have brought lunch. Everyone tries to be so nice. However, we should have been warned about the length of time needed to pick up our car. Would have brought lunch. Everyone tries to be so nice. More

They are very friendly and excellent customer service. Enjoy going to get my car service at your Escondido Lexus dealer. Enjoy going to get my car service at your Escondido Lexus dealer. More