Lexus Escondido

I suddenly found myself needing a another car after a distracted driver totaled my Lexus SC 430. I had a rental car that needed to be turned in asap. I had several Lexus Dealerships listed to go visit th distracted driver totaled my Lexus SC 430. I had a rental car that needed to be turned in asap. I had several Lexus Dealerships listed to go visit that day. As soon as my girlfriend and I arrived we were greeted by Bob. He heard what I wanted and showed me a beautiful Lexus RX350. He never pressured me or played any games, I made an offer he got the deal I needed to make and within 2 hours I was driving out with my RX350. The whole team was great and came to introduce themselves. When I left I knew that I would never buy another Lexus from any other dealership .this is my 3rd Lexus and it was "red carpet" service. More

I have dealt with Thomas twice, first for the instillation of a quick shifter for my 2008 IS 250. While I was there he looked up my vin and told me that I had a recall that had yet to be done, an instillation of a quick shifter for my 2008 IS 250. While I was there he looked up my vin and told me that I had a recall that had yet to be done, and he said he could get it done at the same time. What great customer service, when I went to Lexus of San Diego, he said I had to wait till I got the letter in the mail for the recall, since the previous owner had not got the recall service performed. On the second visit, I have been experiencing excessive brake dust, and when I called and complained he told me to come in the next day and they would get it done. So far amazing experience at Lexus of Escondido. I would definitely recommend. Also the dealership is beautiful, the entire floor is marble, it is definitely a no expenses spared dealership. More