Lexus Escondido

I was very excited to hear that the courtesy car washes were back at the dealership appointment only. The service was great and I was happy with the wait time and professionalism of the staff. were back at the dealership appointment only. The service was great and I was happy with the wait time and professionalism of the staff. More

Shayna was excellent in handling my recent problem with tire replacements. I intend to ask for Shayna as my service rep for future visits. tire replacements. I intend to ask for Shayna as my service rep for future visits. More

Excellent service ,honest,professional,good listener,offer snacks,clean facility,friendly staff,treat like a family . listener,offer snacks,clean facility,friendly staff,treat like a family . More

Aaron Serrano was extremely friendly and helpful on all my visits for this service. He really cared that I was being taken care of, as if it was his own car. This type of service is why I would recommend e my visits for this service. He really cared that I was being taken care of, as if it was his own car. This type of service is why I would recommend everyone to own a Lexus and get if serviced at Lexus of Escondido. I will be always asking for Aaron when I come in for service. Thank you. More

Extremely customer friendly, both in sales and service. The dealership has many amenities to make a customer’s visit enjoyable. The dealership has many amenities to make a customer’s visit enjoyable. More

I would say I would give a 5 star rating Shaynah was awesome the only issue I had was getting put on hold by the phone system and cashier for extended periods of time once I got ahold of Shaynah it was awesome the only issue I had was getting put on hold by the phone system and cashier for extended periods of time once I got ahold of Shaynah it was smooth sailing More

Very nice facility, customer service is professional and friendly. Very well organized in sales and honestly. friendly. Very well organized in sales and honestly. More

Everyone had a smile. I was asked several times by different staff if I was being helped and if there was anything they could do to assist me. I was just waiting for the I was asked several times by different staff if I was being helped and if there was anything they could do to assist me. I was just waiting for the Finance to drop of a check. Friendly professional staff. My sales person was excellent as well. Kudos to Jim Lang. More

Amazing service like usual. I was very pleased with my service at the Lexus dealership. I was very pleased with my service at the Lexus dealership. More

I had a great experience buying my new car. Joel was very helpful and answered all our questions. Joel was very helpful and answered all our questions. More