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Lexus Escondido

Escondido, CA

3.9
863 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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863 Reviews of Lexus Escondido

March 31, 2022

Well appointed, classy, courteous. The people at the dealership new what they were doing and were very professional More

by ARTHURMENDOZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Alejo
Report | Print
Apr 04, 2022 -

Lexus Escondido responded

Hello ARTHURMENDOZA, Thank you for kindly taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 30, 2022

Very helpful and friendly. Easy to communicate with via text message. David Alvarado went above and beyond to please! Easy loaner vehicle process too. Definitely worth a visit. More

by Vinny M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Barajas, Patrick Garland, David Alvarado, Colin Jones
Report | Print
Mar 30, 2022 -

Lexus Escondido responded

Hello Vinny, Thank you for taking the time and sending us your feedback, we sincerely appreciate you choosing our dealership for your service needs. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 30, 2022

Always on time. Very friendly staff. It's always a great experience when I bring my vehicles in for service. More

by RGAONA79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado, Shaynah Anderson, Anthony Lee, Juan Alejo, Abel Jimenez, Josh Reece, Vanessa Santana
Report | Print
Mar 30, 2022 -

Lexus Escondido responded

Hello RGAONA79, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional, friendly and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 30, 2022

The service department is great and so is David who is my contact when I go there. The facilities are beautiful. I really enjoy going there! More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The people in the deli are so friendly and helpful , David Alvarado
Report | Print
Mar 30, 2022 -

Lexus Escondido responded

Hello Pat, Thank you kindly for taking the time and sending us your feedback. We are happy to know that David takes good care of you and our team here is professional and helpful and we hope to be able to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 30, 2022

Everyone is so professional and helpful, love this dealership. Appreciate the fast attention and great communication. More

by GAYLEREID59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Mar 30, 2022 -

Lexus Escondido responded

Hello GAYLEREID59, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 29, 2022

We have left a voicemail to both our finance manager and sales person to call us back but never returned our phone call. More

by irmsdcruz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Wells, Jim Lang
Report | Print
Mar 29, 2022 -

Lexus Escondido responded

Hello irmsdcruz, Thank you kindly for sending us your feedback. I do apologize for the inconvenience caused. If you could please send me your full name and contact, I will be more than happy to have them return your call or assist in any way I can. Have a wonderful day, Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 29, 2022

Working with Karen is always a pleasure. I purchased my previous Lexus from her which was a smooth transaction. It’s a pleasure doing business with her. More

by PJMAFFETONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mackichan, Misael Minaya
Report | Print
Mar 30, 2022 -

Lexus Escondido responded

Helo PJMAFFETONE, Thank you kindly for your feedback. We are happy to know that Karen took great care of you and you were completely happy with your overall buying experience here. Thank you for giving us an opportunity to earn your business. Congratulations and have a wonderful day ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 28, 2022

Lexus Escondido was great on the service of my car. They provided me a car and my car was detailed and ready by the end of the day! More

by SALSARICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Report | Print
Mar 28, 2022 -

Lexus Escondido responded

Hello SALSARICE, Thank you for taking the time and sending us your feedback, we sincerely appreciate it. We are happy to know that our team here is professional and helpful and we look forward to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 28, 2022

Quick in and out for rental and pickup. Car wash was great. Appreciate the vacuum and tire dressing More

by BHAWS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Mar 28, 2022 -

Lexus Escondido responded

Hello BHAWS1, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be ale to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

March 28, 2022

Thanks for the excellent service and taking care of my ct200h on time and as promised. More

by avk92126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Alejo
Report | Print
Mar 28, 2022 -

Lexus Escondido responded

Hello avk92126, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future as well. Have a wonderful day, Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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