Lexus Escondido

Great customer service received from Matthew IVKO during my service visit on Wednesday March 02 my service visit on Wednesday March 02 More

Anthony Lee is a great service advisor. He really cares about the needs of his customers. The guys at the loaner department were great too. He really cares about the needs of his customers. The guys at the loaner department were great too. More

Great customer service great communication, in a short time we where out of there dealership. We will love to come back or send referrals. ♥️♥️♥️ time we where out of there dealership. We will love to come back or send referrals. ♥️♥️♥️ More

Escondido lexus Clean , confort and amazing customer service Emiliano very friendly ,waiting in the bar was very agradable until good news service Emiliano very friendly ,waiting in the bar was very agradable until good news More

First and foremost is the customer service. Representative make sure I understand the follow up maintenance . 100% satisfied. Representative make sure I understand the follow up maintenance . 100% satisfied. More

Didn’t have to wait . Everything was on time . Good customer service . Get the loaner right away Everything was on time . Good customer service . Get the loaner right away More

Excellent and fast service! I really appreciate the food coupon and hybrid car rental as well! I really appreciate the food coupon and hybrid car rental as well! More

Great experience with Adam when he checked me in. .He seams very knowledgeable and able to explain in simple words how things work. One thing I was very disappointed with was the lady ( can’t remembe .He seams very knowledgeable and able to explain in simple words how things work. One thing I was very disappointed with was the lady ( can’t remember her name) who checked me out for my rented car. She was far from engaged, and came across like a robot.. More

When I arrived I was immediately greeted by a service employee. They very politely told me I did not have an appointment when I had indeed made an appointment two days prior. The staff was very helpful employee. They very politely told me I did not have an appointment when I had indeed made an appointment two days prior. The staff was very helpful and took care of my vehicle. Turns out even though I called Lexus Escondido my appointment was made for Lexus Carlsbad. My service advisor, Matt, fast tracked my service and had my car washed all within 2 hours. More

Great dealership. Superb service department. I actually enjoy taking my car in for a service. I also very much enjoy looking at the art work and fabulous coffee! Superb service department. I actually enjoy taking my car in for a service. I also very much enjoy looking at the art work and fabulous coffee! More