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Lexus Escondido

Escondido, CA

4.4
862 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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862 Reviews of Lexus Escondido

February 09, 2022

I the wait time was minimal and the staff was very friendly. Adam my service advisor explained what they were going to do to my car and he had it ready before the original estimated time. Thank you! More

by CEBERT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Adam Smidt
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi Cebert7, We're so happy to hear you had great communication with Adam. We hope to be able to serve you once again. Thank you, Lori Smith Customer Care Manager

February 09, 2022

Matt was a great ambassador for Lexus and he fast tracked a much longer job! Much appreciated! Ken Cook More

by KENMARYLOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 22, 2022 -

Lexus Escondido responded

Hi Kenmarylou, We're so happy to hear your service advisor was able to fast track your vehicle. We hope to be able to serve you once again. Thank you, Lori Smith Customer Care Manager

February 09, 2022

Dealership was great and had awesome customer service. Definitely would recommend this dealership to anyone. More

by torressr5655
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Barajas, Aaron Serrano
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello torressr5655, Thank you for taking the time to give us a positive feedback. We are happy to know our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

EVERY employee I interact with displays a genuine attitude of professionalism, concern for customer, and friendliness. More

by Crockett946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello Crockett946, We sincerely appreciate you taking the time and sending us positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Excellent service. Very quick and professional! This was my first time here and I’ll definitely be back More

by CYN517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello CYN517, We sincerely appreciate you taking the time and sending in positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Such a beautiful dealership. Everyone is so very friendly and still observe Covid requirements. I truly enjoyed my visit there More

by 3LOGANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello 3LOGANS, We sincerely appreciate you taking the time and sending in a positive feedback. We are happy to know that our team here is professional, friendly and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

On time and friendly. I took our vehicle in for an oil change. I delivered the car and was out with a loaner within 15 minutes. Received a text when it was done. Paid on line which made checkout a snap. C More

by M.AESCHLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello M.AESCHLEMAN, We sincerely appreciate you taking the time to send in positive feedback. We are happy to know that our team here is professional, efficient and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Awesome! Truly awesome service. I don’t think you can improve on the service offered. More

by John C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 08, 2022 -

John C responded

Great job guys and gals!

February 08, 2022

Great service quality.Professional service advisorsNice Great service quality. Professional service advisors Nice and clean loaner cars, or waiting area in case you want to wait for your car More

by alirmoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello alirmoh, We sincerely appreciate you taking the time in sending us a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 08, 2022

Your team are fast, efficient and made things very easy for me. And the loner car was top notch More

by edwardsaade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 09, 2022 -

Lexus Escondido responded

Hello edwardsaade, Thank you kindly for taking the time and giving us a positive feedback. We are happy and pleased to know that our team here was professional and helpful and we hope to be able to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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