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Lexus Escondido

Escondido, CA

4.4
862 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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862 Reviews of Lexus Escondido

February 01, 2022

Shoutout to Bob! who did great job for helping me to get my dream car! he is very helpful and knowledlage and very professional! I highly recommend Lexus Escondido to my friends and family. More

by Mhaddel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Zepeda
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Mhaddell, Thank you kindly for taking the time to send us a positive feedback and for sharing your experience with us. We are happy and pleased to know that our team was professional and helpful and Bob took exceptional care of you. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 01, 2022

Not happy anymore My bumper issue was NOT taken care Not happy anymore My bumper issue was NOT taken care off Been told to take it in Carlsbad Lexus for collision repair and told may not be covered by More

by RODRIGO88863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cristina, Natali Panlaqui, David Alvarado, Shaynah Anderson, Frank Atek, Adam Smidt, Bailee Friedman, Juan Alejo, James Arenas, Robin Bosco, Ian Bulong
Report | Print
Feb 14, 2022 -

Lexus Escondido responded

Hi RODRIGO88863, We apologize for your experience. I would like to look into your visit further but need more information. If you can reach out to me directly when you can. Thank you, Lori Smith Customer Care Manager lsmith@lexusescondido.com

Feb 15, 2022 -

RODRIGO88863 responded

Got a call but still to solution Not happy with the dealership Great car loaner team and service crew car pick up teams

February 01, 2022

Very attentive to what I was asking for. There was no BS. Very friendly staff! Highly recommend More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurmeet Jawanda, Omid Sarem, Andrew Wells
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello RJ, We are happy to know that our staff was professional, honest and helpful and took care of your needs. We sincerely appreciate you taking the time to send us a review We hope to be able to serve you in the future. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 31, 2022

Brought in few cars I have serviced my cars here for last eight years every time /excellent customer service /now with Anthony Lee exceeding my expectations More

by omid s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Omid S. We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future Thank you for taking the time to send in a review. Have a wonderful day Best, Lori Smith, Customer Relations Manager lsmith@lexusescondido.com

January 31, 2022

The overall service is great, it’s makes you feel comfortable to know any questions or concerns will be addressed in a timely manner. More

by AQUAMANSURF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Rimando, Andrew Wells, Shaynah Anderson, Matt Ivko, Anthony Lee
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello AQUAMANSURF, We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future. Thank you for taking the time to send in a review. Have a wonderful day. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 30, 2022

The dealership is beautiful, Matthew was super helpful, everyone we were in contact with was like d and courteous! We got a loaner which was clean. The experience was as easy could be. More

by nicolecernas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello niolecernas, Thank you for taking the time to share your experience with us. We are happy to know that our team is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 30, 2022

Shoutout to Bob for helping me to get my dream car yesterday! He's the best! I would recommend Lexus Escondido to all my friends and Family! Thank you again Bob! Your the best!!! More

by Mhaddel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Zepeda
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello Mhaddel, Thank you kindly for taking the time for your feedback and sharing your experience. We are happy to know that our team here is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 29, 2022

Fast and convenient. Shayna was super helpful and made the process easy for me. Appreciate excellent customer service More

by THEMOUSHKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello THEMOUSHKA, We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 29, 2022

2 hours as told. Car wash could’ve been better. Bailed was great. I waited patiently for a courtesy car but was forgotten by them. More

by MACLEANLK
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Macleanlk, We are happy to know that our team was professional and helpful. I do apologize for any inconvenience cause. We hope to be able to serve you in the future. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 29, 2022

I started going to Lexus Escondido because the employees and my service managers were always helpful and very accommodating..Shayna Anderson is my service manager More

by corbin6666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello corbin6666, We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future. Have a wonderful rest of your day. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

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